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“With all the Federal Gov. chaos, I wanted to work with a credit union not a big bank who will fund and cave to authoritarian, FDIC, Federal Reserve pressure. I want my funds local and accessible. I vetted VT Federal Credit Union to be sound and well run. The Essex Junction Branch Manager Brooks was able to answer all my needs and helped me personally. They had the best interest rate around here. Check them out.”
“It's hard for me to express the respect I have for the folks that work at the Essex branch especially Rose Marie who is always been my go-to person with banking needs today on the 7th of April 2023 she once again guided me through some financial decisions that absolutely will make my life easier thank you Rose and thank everybody that works in the branch they're fantastic”
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“Love banking with NBT! They are so friendly and helpful. They remember and address me by name whenever I am in the branch. The branch manager is very nice as well as the younger guy who is always there at the counter.The new app the bank just came out with is great.Highly recommend!”
“Exceptional customer service and support from the Williston Branch Manager Breeanna. She personally walked me through a challenging online account related concern until the issue was fully resolved. Thank you Breeanna for the high quality support, patience, and "Customer first" approach and attitude. A+”
“My husband and I decided to get a home loan from NEFCU from the recommendation of a friend who has been an NEFCU member for years, and we are so glad we did! Given that we were looking to find a home that had both a living and work space for an artist was no easy task, so we knew that more than likely we would need to do some renovation. NEFCU had the perfect loan that allowed us to include a renovation with the mortgage, which was perfect. The entire team, Sara Wright, Kelly Kayhart, and Danielle Laware walked us through the process and paperwork, explaining in detail and providing documentation on what was happening in each step, what was required of us and what NEFCU was doing, and handled each of our many, many questions with such patience and professionalism. The difference in our experience with NEFCU was that they each took the time for us and made us truly feel like we were their only customer. Buying a house out of state is a challenge, and after our first disastrous housing purchase with an unscrupulous lender during the crazy market of 2006 left us very apprehensive about buying again, and going through this process of buying a house in a new state and starting a new chapter in our lives was an emotional experience, but we could not have asked for more from the NEFCU team as they helped us navigate the buying process. We highly recommend NEFCU for any of your loan or banking needs.”
“This is the best bank of all time. Every employee is so helpful and friendly. They are always happy to help with my never-ending bank needs. I’m so happy to have found this branch :)”
“Thomas Moore at the Essex Junction location is fantastic! I had questions pertaining to shared branching, as I am a member of 2 credit unions and was trying to get funds out from the "other" credit union. I had called the nefcu customer service who told me the incorrect info and Thomas was able to review and solve the root cause issue, and creatively come up with a solution for me. I highly recommend him.”
“Had a horrible experience with the ATM shutting down on a Thursday mid transaction, STAFF WAS AMAZING AND VERY RESPONSIVE! made a few calls and everyone knew who I was and was happy to relieve my anxiety over my cash deposit. Thank you again!”
“Long time banking customer of this branch of Key Bank, extremely happy with there local service & products. The faces may change over the years, but the service remains very high!”
Closed
193 US-7, Milton
Banks
“I feel that the transition from Peoples to M&T was very poorly managed. I know it created headaches for me. However, the local staff has been magnificent. Always personable and quick to get back to me with answers to questions. There definitely are advantages to going with a bank with local brick and mortar locations.”
“I checked out several banks to set up estate funds. Banks I went to were either too busy to see me, not trained, or waiting for a customer. I was the only one in the bank!
Last bank I met Erin. She said hello, and told me just a short wait and she would see me.
I can't tell how nice this visit was. Very Happy, well respected, very friendly, well explained. Highly recommend.
By the way my regular bank credit union would not open an estate account because all members have to be affiliated with credit union, all reside out of state.
Thanks again Erin for a very nice visit.”
“Very professional, extremely thorough and always helpful. One of the easiest banks I've ever dealt with an by far the best staff and customer services. If I ever had to wait someone will jump up and help... always friendly”
“I'm in this branch literally weekly if not bi-weekly, the staff has always been great and I've never had issues. I love this branch location, always a good experience imo 5/5”
“Typically I visit inside but with the longer lines lately find myself using the drive-through. I must say the gentleman that I was talking to did a fantastic job. I think he mentioned his name being Connor, but he was personable, quick and even chatted about sports. Will continue using the drive through from here forward.”
“The Williston branch appears to have made some recent changes for the better; kudos to the bank manager who is striving to provide excellent customer service during difficult times and staff shortages.”
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“At least five times our bank who is wonderful they protected our money from people who were trying to spam us, and who were trying to take our funds out of our account. We received a phone call afterward from our wonderful bank, letting us know what was going on and telling us how they had not released the funds, what relief? I am so glad we are in this bank. This is happened now five times. There are bad people out there watch out for your money and put it in a good bank like community.”