Brook Valley Appliance is a family-owned store in Manchester Center, VT, offering competitive pricing on appliances, hot tubs, and vacuums. It provides the broadest selection of home appliances in Southern Vermont, with brands to meet any budget, and purchases are backed by great service. Reviews consistently highlight a terrific experience from start to finish. Customers report working with super professional, knowledgeable, and friendly salespeople, schedulers, and installers. The team is skilled and makes the process of replacing or repairing an appliance feel straightforward and manageable. They are noted for going above and beyond, such as by researching repairs to save money or providing a loaner appliance during a complicated installation. Communications are excellent. While installation services have changed based on lessons learned, the service department is prompt and helpful. Customers heartily recommend Brook Valley Appliance and state they will continue to go to them for all appliance needs.
Needed a dishwasher repaired. Between coming the first time to assess the problem and back to repair it, they did research and learned that they could fix it without putting in a new part saving me money. They went above and beyond. These guys were very skilled, professional and friendly.
October 2023
Great experience with Brook Valley Appliance from working with Steve in sales to Ken in scheduling delivery to the guys that installed all were super professional; knowledgeable, friendly, and all communications excellent…highly recommend
August 2023
Amazing customer service as well as a quick and friendly delivery. Going back for a freezer.
