Budget Car Rental
Car RentalHours:
1200 Airport Dr, South Burlington VT 05403 Hours
About Budget Car Rental
Budget Car Rental offers a generally efficient and hassle-free experience for customers. Many reviews highlight the quick pickup and drop-off process at locations like BTV and Boston airport, with helpful staff enhancing the overall experience. Customers appreciate the politeness and professionalism of the attendants, who often go the extra mile to assist, such as providing information about gas stations for early returns. While most experiences are positive, a few customers faced challenges, including vehicle recalls that resulted in limited options at pickup. In one instance, a customer received a vehicle that was not clean and had issues with the radio, but Budget's customer service addressed the concerns promptly and offered compensation afterward. Overall, many customers express satisfaction with Budget, noting the ease of the rental process and recommending the service over competitors like Hertz and Enterprise. The company's willingness to resolve issues and maintain communication helps foster customer loyalty, even when problems arise. Budget Car Rental is positioned as a reliable choice for those seeking a straightforward rental car experience.
Most Recent Reviews
November 2025
I was in such a pickle. Dawn at the Budget counter helped me to make sure that my weekend with my daughter went as planned. She was kind and professional and generous and I was SOOOO grateful! Thank you, Dawn!!!
October 2025
The process was quick and easy. The car was very clean and comfortable.
September 2025
Long line, car not properly prepared. People at the counter were good and the line moved along smoothly.
More Comments(201)
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