CVS, a popular pharmacy chain, has received mixed reviews from customers. While the website and HVAC system have been criticized, the in-store experience and customer service have been praised. Customers have appreciated the wide variety of products available, including a helpful employee named Leticia who provided excellent service. The store manager in South Burlington was also commended for their understanding and willingness to exchange broken glasses. However, some customers have expressed concerns about the excessive packaging used for their purchases. Overall, CVS seems to offer a diverse product selection and generally positive customer experiences, though there is room for improvement in certain areas.
Best CVS Pharmacy Staff period. They have helped me navigate saving money for my prescription by having the information I needed. They are always kind and friendly.
March 2026
Very great customer service by the two ladies working tonight - we had asked for Plan B and they brought us to the front as they kept it behind the counter. They also gave us a coupon for it as well which we wouldn’t have known about otherwise. Really got lucky tonight with the crew here. (:
December 2025
Tatianna was very helpful and kind today. A true customer service gem! Thank you:)
