Freedom Nissan Service is known for its attentive and professional staff, making the car buying and servicing experience pleasant for customers. Salesman Travis receives high praise for being polite, professional, and helpful, ensuring customers find the vehicles that suit their needs. Dan, another staff member, is recognized for his personable approach, taking time to get to know customers and making them feel comfortable throughout the buying and trading process. He listens carefully and involves customers in every step of the financing process, fostering a sense of trust. The service center at Freedom Nissan is also highly recommended, with customers appreciating the courteous and attentive staff. Many have found the service to be knowledgeable and fair in pricing, especially for oil changes and repairs. While one customer expressed dissatisfaction with a female salesperson who failed to make contact during their visit, the overall sentiment towards the service and vehicle quality remains positive. Many customers stand by Nissan vehicles for their reliability and plan to return for future purchases, thanks to the smooth and customer-focused sales process facilitated by staff like Nick Adams, who provides a seamless experience without bouncing customers around. Overall, Freedom Nissan Service offers a combination of quality vehicles and dedicated service, making it a preferred choice for many.
Great service! Staff is incredible at customer service…Mort, Seth, and David helped me with a refund on my GAP insurance that due to Vermont laws only, was a nightmare… they never gave up and I’m very pleased… definitely returning for my next car… thank you all
January 2025
Dan was extremely helpful! Their schedule was fully booked, but he squeezed me in because my car wasn’t safe to drive home. Overall great customer service!
December 2024
Daniel was very polite and informative. The service was very quick as well
