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“Always love coming here. All the women who work on Saturday are amazing and so helpful. The manager - I think her name is Sabrina - is kind and knowledgable. Another women helped me lift the heavy product I bought into my truck. Thank you all!”
“During an extensive DIY home renovation, I hired a contractor to perform some major rebuild work, and he used Curtis for all supplies. The quality of the materials seems to surpass what I was buying from other major home stores for the areas of the house I had been renovating. Supplies from Curtis included a 600 square foot room rebuild, with all lumber, insulation, and roof trusses from Curtis, as well as new roof shingles and all the siding replaced. Recently, I have been completing my basement renovation and needed very specific custom windows to fit and meet egress. Curtis was able to custom order me these windows which I could not find elsewhere. I want to note that there was an issue with the window order not being correct when they arrived, but Curtis did the right thing and replaced them for me with the correct windows, even though they were custom built and could not be returned otherwise. Other reviews mention poor customer service, but they went beyond what I expected by replacing the windows, even though I had initially missed their error when I agreed to have them submit the purchase order.”
“Great service! Everyone is very nice and helpful. Rex in the warehouse has been helping me out for years. Jeff runs a great crew of people.
The quality is great and always in stock. I've been going hear for years.”
“I picked up a jackhammer at the rental office and had a very pleasant experience. I especially want to give a shout out to George who was very friendly and helpful, really feel like he went out of way !”
“Very efficient, friendly, and helpful personnel. But, do not make transactions by phone. You will not be able to complete anything by phone. I wanted to complete one transaction pending to be delivered to a different place than my residence and I had tried for 2 different days for a soul to help me by phone. I ended up traveling two hours to complete the transaction in person.”
“Lowe’s in Essex is definitely moving up in the world from where it was the last 2 years. The majority of the employees seem to be putting in a real effort in helping customers. I believe their only issue maybe a lack of the amount of employees available.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“The SB Lowes Manager, Dominic, went above and beyond to help with an issue with our new LG washer (which is a total lemon). LG has given us the run around for more than three months but Dominic has been kind enough to spend hours on the phone trying to get LG to make good on their product. It is amazing to me that a store manager has to spend hours of their time dealing with these awful appliance companies while trying to manage a store. Thank you Dominic. Fingers crossed that LG will take their terrible product back.”