Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies with a strong reputation for friendly service and professionalism. Established in 1903 in Gouverneur, NY, the pharmacy offers a variety of services including free prescription delivery, immunizations, automatic refills, and medication flavoring. Customers appreciate the staff's willingness to assist, as highlighted by experiences with the pharmacist, who is known for her excellent multitasking and personalized service. Many reviews praise the staff's kindness and helpfulness, particularly regarding billing issues and questions about medications. Although customers enjoy the pharmacy's offerings, there are some operational concerns, such as inconsistent store opening hours and issues with the automated refill phone line. Overall, Kinney Drugs is recognized for its good prices, robust selection, and commitment to customer satisfaction, making it a preferred choice for many in the community. With 96 locations across New York and Vermont, Kinney Drugs continues to serve its customers with care and dedication.
The pharmacy staff is amazing in that they’re so kind, patient ( I always have a bunch of questions about my meds) knowledgeable and if they don’t have the answer will go out of the way to find it! Cy, the delivery guy is very sweet!
October 2025
Friendly and helpful They filled my prescription while I waited
July 2025
I have always had a great experience at Kinney Drugs in South Burlington. Everyone there is friendly and helpful!