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“Thank you especially to the Branch Manager Kerry Lyons who went above and beyond to help us secure a loan. Typically we bank at the North Avenue branch but due to a change in personnel Kerry was filling in there as a manager on top of his regular job. Amazing service - professional, timely, and very kind.”
“I always feel appreciated no matter in person or Drive up services. And feel reassured when getting assistance with the call center.Everyone is very friendly & professional. The staff at North Avenue branch are always ready and willing to go the extra mile. Thanks to a great team.”
“The Citizens Bank on Shelburne Road in South Burlington has professional, knowledgable, friendly and helpful staff. There are advantages to having a neighborhood bank with a national reach but local service. This branch is great!”
“ive been a NEFCU member for 23 yrs. and ive never had a problem with their policies or people. ive just recently sold and bought a house. i had Danielle as a MLO...she was wonderful to deal with. very personable and very responsive. great overall experience!!”
“I had fraud on my debit card so had to go in to get a new one. Amanda went above and beyond customer service to solve my issue and come up with some creative solutions to protect my account. She turned a scary situation into an educational experience. TD Amanda is a gem!”
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“Andy was very knowledgeable and helpful. He clearly stated all options available to me and worked to get what I was hoping for. He - and the Credit Union are awesome -as always. Thank you, Andy! And Thank You Vermont Federal Credit Union for your support and help when I need it.”