Printing Services in South Burlington, VT

“Super fast production of a 5-poster project! It came out perfectly and was very high quality. The two women staff members I dealt with were helpful and very accommodating of my needs (I wish I could remember their names -- they deserve a medal.) The work far exceeded my expectations.

My only negative is the clunky online order system, which is impossible to navigate if you have a custom-sized, multi-page order. I wasted a lot of time trying to submit my order and finally gave up and called the store, at which point they gave me an email address to submit my order and took it from there.”

“These folks work their tails off. They are clearly understaffed but I have always liked it here. Mistakes can happen but I believe they really do try. I went in looking for paint markers and a young lady helped me out right away and told me one of two aisles they would be in. I found them within minutes.

I sometimes go here for Amazon returns. It's the same line as the cashiers so the wait can be extensive but they're understaffed. They do what they can. Mistakes do happen though. For an amazon return, I wanted the money put back on my card rather than credit towards my next amazon purchase. The gentleman seemed rushed for sure and probably did what was quickest to him. I asked if he could reverse that and he said no. Annoying for the customer they just assumed but it's what it is.

I still give 4 stars just because it's not their fault they're understaffed. Just be very very crystal clear on the amazon returns/refunds.”

“Usually I love this place! However, on this trip (Wednesday afternoon) it was much busier and messier than normal. I guess the surrounding UPS Store locations closed, and all the people who usually took their business to those locations are all compounded into this store now? The employee who ultimately helped me was a tall man with a mustache. He was fantastic. Really friendly and helpful and kind and efficient and careful not to fold or bend my color print (it was a gift certificate so I really appreciated that!). He deserves 5 stars! If I was rating this review based on the other two employees and the cleanliness, I would have taken away more than one star (other employees made no eye contact with me despite communicating with me, were quite brusque, and the shop was pretty messy when I was there), but I wanted to make sure this review was overall good, since the gentleman who did my printing was so great. Also, The UPS Store should probably give this location more payroll so they can hire to meet the increased demand that has been a result of the other stores closing. This location was swamped, lines, boxes all over the counters, just really drowning. Not their fault and I work retail, I understand the situation. But, please, help this site out and give them some more people. I've never seen it like this before, and the team looked stressed- I don't blame them!”