The UPS Store in South Burlington is known for its friendly and helpful staff, who work hard to assist customers, even during busy times. Customers appreciate how well items are packed, especially fragile items like glass decanters, which arrive safely and quickly. The team offers a variety of shipping options and ensures packages are well protected, often receiving praise for their expertise and professionalism. Many customers have had positive experiences returning Amazon packages, with their items arriving in good condition and the staff handling returns smoothly. However, some customers have experienced occasional issues with staff during busy periods, including rudeness or unprofessional behavior, which has been disappointing. Despite this, the store is generally regarded as a reliable place for shipping, packing, and returns, with the staff being friendly and hardworking. Overall, the UPS Store in South Burlington is a busy but helpful location that provides efficient service and careful packing, although customer experiences can vary depending on staff and time of visit.
Went here to store our bags for a couple hours, so we could explore Burlington. We were welcomed by Liam and he truly was an excellent employee. Super kind, caring and cute😉 He made our day🙌🏻 Thanks Liam you’re killing it!
August 2026
OMG - This place has restored my faith in UPS. Fantastic, friendly service made them a joy to ship with. And they have great hours and convenient location with plenty of parking and near bus stop.
May 2026
Sara always hand delivers my mail, she is the best.
