Casella Waste Systems offers comprehensive waste management services, including residential and commercial pickup, dumpster rental, and recycling solutions. The team is committed to reliable and efficient service. Some reviews note excellent, friendly, and helpful customer service that quickly resolves issues, with employees being a blessing. Other experiences report problems, such as missed trash pickups without explanation or follow-up, though apologies and forthright explanations about business challenges were later appreciated. At the facility, the dropping of trash can seem disorganized, and the scale signal is not always clear. The current per-ton fee is listed.
Nikki Noel is one of the best employees at Casella Waste. Her customer service is always friendly and helpful, and it is truly a blessing to have employees like her. Thank you, Nikki, for quickly and efficiently resolving the payment mistake—I sincerely appreciate your excellent service.
March 2025
A bit of a free-for-all dropping of trash in the building but otherwise fine. Also they don't change the red light to green so you know when they're ready for you to drive onto the scale. I couldn't find the per ton fee online but it's currently (3/20/25) $189.57 per ton.
September 2024
I talk to Amy to set up the new service and she was so sweet and helpful, thank you!
