Rack Warehouse, located in South Burlington, is a highly recommended business known for its exceptional customer service and extensive selection of rack products. Customers consistently praise the knowledgeable and friendly staff, who are dedicated to helping clients find the right solutions for their needs. One reviewer highlighted their experience purchasing kayak racks, noting the patience and expertise of an employee who thoroughly addressed questions and assisted with installation. Others have shared similar sentiments, emphasizing the staff’s ability to communicate effectively and provide quick solutions, even under time constraints. Many customers appreciated the company’s commitment to ensuring that products fit their vehicles and that they received timely assistance, including phone support for installation. The store’s reputation for going above and beyond is a common theme in reviews, with clients describing their experiences as easy and enjoyable. Additionally, customers have highlighted the competitive prices and quick shipping, with one remarking that their order arrived faster than expected. Overall, Rack Warehouse stands out for its dedication to customer satisfaction, making it a reliable choice for anyone in need of rack solutions.
I recently purchased kayak racks for my car at the Rack Warehouse in So. Burlington which was recommended to me. I couldn’t have been more pleased with my experience! Jarret, was patient, answered all of my numerous questions, and was happy to explain why some racks/carriers would or would not work for my situation. When... read full comment
April 2025
Actual people pick up the phone to help you with your order and guide you through the installation process
February 2025
Super helpful and nice. Even volunteered to install for me at no cost.
