“Woodstock Ace Hardware delivers fantastic service whether you walk through the door or call from the road. The staff is consistently knowledgeable, quick to help, and genuinely invested in solving whatever project you’re tackling. Their online ordering is fast and frictionless, making it easy to grab exactly what you need without slowing down your day.
The paint department is truly unrivaled — a huge advantage in a town where you can’t go two years without refreshing a wall, a porch, or a whole house. Their color‑matching is spot‑on, their inventory is deep, and the team knows their finishes, primers, and problem‑solvers better than anyone around.
This store is your partner in keeping your home or second home looking fresh year after year.”
“A Daughter's Final Promise, a Fishing Line, and the Pure Hearts at Windsor's Aubuchon Hardware
I didn’t walk into the Windsor Aubuchon Hardware looking for retail items. I walked in carrying the heavy weight of a sacred, final promise to my late father.
I am currently battling cancer. The physical and emotional toll of this disease is something words usually fail to capture. Amidst the sheer exhaustion of it all, I had one singular, vital goal left to accomplish: I needed to catch a fish. It was a final gift, a promise I made to my father to honor his memory one last time by casting a line into the Connecticut River.
But cancer strips you of your energy. Rigging up a fishing line; a task that might seem simple to some, felt like an insurmountable mountain on this particular day. I was physically depleted, vulnerable, and completely overwhelmed.
Enter Steve, Naomi, and Jamie:
When I explained what I was trying to do, they didn’t just point me to an aisle. They didn’t treat me like a transaction. They stopped what they were doing, looked at me with profound, genuine empathy, and stepped in to be the hands I didn't have the strength to be that day.
Steve, Naomi, and Jamie went entirely out of their way to meticulously help me rig up that line. They didn't rush. They treated my fragile promise to my father as if it were their own.
To Aubuchon Hardware Corporate Leadership:
In this economy, where the retail industry is defined by burnout and high turnover, you simply do not meet people like this anymore. Individuals who are willing to go completely out of their way to show pure, unadulterated humanity to a suffering stranger are exceptionally rare. You cannot train the intrinsic empathy and moral character that Steve, Naomi, and Jamie possess. A raise falls even under the level of acknowledgment they deserve.
A printed certificate on a breakroom wall is not enough. This is a public call for Aubuchon Hardware to acknowledge Steve, Naomi, and Jamie at the highest corporate level and to give them a raise. They are the beating heart of your community relations, and in today's world, that is your most valuable asset. Retain them, recognize them, and compensate them for the exceptional standard they set for your brand.
To Steve, Naomi, and Jamie: Thank you. You helped me keep my word to my dad. I will never forget your kind hearts”
“Great lumber store with a wide variety of high quality building materials. Went to Britton’s to find just the right size and type of wood for rafters. Staff is very helpful and patient. The hardware store is more limited and more expensive than the Ace and Aubuchon hardware stores nearby.”
“We dropped into 'F.H.Gillingham and Sons' whilst visiting North Vermont and exploring the local towns: Woodstock. I love how this store has so much history, a family run business since 1910. There was a whole wall dedicated to the owners. I found it very fascinating. Very impressive. They had a great range of Vermont coffee - all the brands that we tried at that we tried during our visit. (The Artisan Coffee, Speeder and Earls, Abracadabra Coffee Co, etc.) Fab!”