K-VA-T Corporate Support Center

Hours: The K-VA-T Corporate Office oversees the operations of the popular Food City grocery store chain. Customers generally have positive experiences with the company, praising the friendly and helpful staff, as well as the convenient services like curbside pickup and fuel points programs. However, there have been some issues reported at specific store locations. At the Kimball, Tennessee store, a customer had a negative experience when they were denied the ability to use their fuel points to get a 5% discount on their grocery purchase, despite being able to do so in the past. The store manager was reported to be rude and unwilling to accommodate the customer's request, even going so far as to call the customer directly afterwards. Additionally, some employees at the Kimball, Tennessee store have reportedly expressed dissatisfaction with the management, citing high turnover rates due to poor treatment from upper-level supervisors. Despite these isolated incidents, the overall sentiment from customers is that K-VA-T Corporate Office and the Food City stores provide a positive shopping experience, with helpful staff and convenient services. The company is seen as being responsive to customer concerns when brought to their attention.

• 0.35 miles

  

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