Big Wheel Bikes is a highly regarded bicycle shop that has been serving the community for over 30 years. The mechanics at the shop are known for their excellent skills and friendly demeanor, always providing great value to customers. Whether it's a simple repair or a more complex issue, the staff at Big Wheel Bikes is dedicated to ensuring their customers have a positive experience.
Customers praise the shop's exceptional customer service, with one new rider describing the experience as "nothing short of amazing." The staff takes the time to address every question and concern, guiding customers through the process with genuine enthusiasm. The shop is more than just a store – it's a community where riders feel at home.
The shop's commitment to quality is evident in the way they handle customer issues. One customer had a brake fall off during a ride, but the staff at Big Wheel Bikes quickly fixed it free of charge, allowing the customer to continue their journey. Another customer had a handbrake issue with their child's bike, and the staff promptly resolved the problem, making the child's day.
Overall, Big Wheel Bikes is a trusted and reliable bicycle shop that consistently delivers excellent service and support to its customers.
I lost my quick release rod for my front tire and Bennett was able to help me out and hooked me up with a spare one. Saved my biking trip and day. Thank you!!
September 2026
Highly recommended 5-star service. Super helpful with a complicated repair. Thank you for saving my ride today!
August 2026
An absolutely wonderful place! Genuine people who love bikes delivering fair prices and experienced care to their customers
