Burke & Herbert Bank is a longstanding community bank with a notable history. The staff is described as the gold standard, offering stellar, hands-on support with outstanding and friendly customer service. Reviews highlight the main branch as having particularly helpful, polite, and competent people. The bank is seen as honest, reliable, secure, and everything a bank should be. However, some note that market pressures have led to branch closures and that its once-strong support for small business may have lessened. While changes in the industry are observed, its history and reliable service keep many customers involved.
I had the pleasure of working with branch manager Anne Marie Moore, she came through for me on a big check and helped expedite the process with the utmost professionalism and courtesy- first class experience and I will be switching my main banking to B&H bank in the near future.
December 2023
The bank teller who assisted me with the deposit was fast, friendly and helpful.
April 2023
Customer Service is excellent in every branch I have visited keep up the good work great
