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“I dropped off my car at the Enterprise shop as it was closing. Since I didn’t have a ride to the Honda dealership to pick it up my own car, Ryan offered to give me a ride in his own car. It was a kind gesture on his part so that I won’t have to walk 20min in the cold to the close by Honda Dealership - giving a ride to a stranger! I was deeply touched by his thoughtfulness. The customer service I received was exceptional, far exceeding my expectations. I highly recommend this Rental place and would definitely rent a car from them again in the future. The staff is incredibly caring and attentive.”
“This location has the best staff of any car rental agency anywhere! They are consistently courteous, friendly, helpful, and knowledgeable. Every interaction I've had has been seamless and a positive experience.
The young man at the front desk this morning (12/10/2025) is a fantastic employee. He should get a raise and a promotion!”
“I had an excellent experience with Enterprise. From the moment I arrived, I was greeted warmly, even though the representative was assisting multiple customers at once. They handled everything smoothly and professionally without making anyone feel rushed.
They took the time to clearly explain important details about the car, including lights, turn signals, and other features, which I really appreciated. It made me feel confident and comfortable before driving off.
The return process was just as outstanding. Everything was quick and efficient, and the shuttle ride home was a great added convenience.
Overall, I’m very happy with the service and will definitely return. Highly recommend!”
“Had to rent a car through insurance due to an accident. The day before my reservation I received a call from them telling me how they were experiencing a delay with getting people their cars even with reservations due to major storms the previous weeks. Customer service was great while they had a waiting room full of people waiting to get cars, and made sure to get the customers out asap. I was quoted to wait 45 min to an hour and was out in 15 mins! Overall customer service was amazing and cars were kept in great condition”
“We no longer trust buying online so dealing with Cosmos travel I feel much better they tell you pros and cons and they answer any questions very helpful so we have a successful flight due to covid 19 .. and as long the prices are accommodating to my budget it will be a lifelong project loyalty”
“Smooth & easy check in & check out process. Convenient location with Saturday pick up option, which is very helpful. Good customer service. Clean car & works well. We got a Toyota Corolla. The oil engine light came on mid-week during our rental period notifying check was required so hopefully they will have it checked/change the oil before the next renter. We forgot to mention it during drop off but hopefully they have routine check of the cars to ensure passenger safety.”
“Awesome couple,they go above and beyond.
I had a Ford explore, police package, and yes I got a ticket!! However weekly prices made me want to keep it longer. Highly recommend tell them Ford referred you. Car hassle no problem they will take care of you!!
Friendly Car rental my only option for rentals !!”
“Matt made everything so easy and was incredibly helpful through the process. We talked before the day of the rental as well and he even gave a call the day of to check in to make sure when we were coming. (Obviously their trucks are older and not like driving a luxury car - easy to get over that though and the seat was pretty comfy in my tuck).”
“I had a truly exceptional experience with Avis/Budget! From the moment I arrived, the staff was welcoming, professional, and incredibly helpful. The check-in process was smooth and fast, and they went above and beyond to ensure I had the right vehicle for my trip.
What really stood out was the customer service the representative I worked with was friendly, patient, and knowledgeable. They answered all my questions, offered helpful suggestions, and made sure I felt confident before hitting the road. The car was clean, well-maintained, and exceeded my expectations.
Returning the car was just as easy. No long waits, no confusion just top-tier service from start to finish.
Highly recommend Avis for anyone looking for a reliable rental and outstanding customer care. I’ll definitely be using them again for my next”
“I write about receiving an outstanding customer service from store manager-Jamal who has been helpful with my situation with the car rental, switching the insurance companies and turning car in. Everything is made so easy to work with him.”
10AM - 1PM
8627 Engleside Office Park, Alexandria
Car Rental
“I had good experience with them, they gave me a good weekly deal. They helped me with the car I wanted , they were very friendly, also very convenient place , prices are fair. I will definitely rent with them again.”
“This BUDGET location has been servicing my rental needs as a business & personal for several years with the best level of customer service, cars, and responsiveness to any inquiries. The management is superior & that's why I always choose this location in the DMV area.”
“Excellent service and the client representative at the desk was very helpful and professional. If/when we need a rental car again, we will return to this office.”
9AM - 12PM
501 S Pickett St, Alexandria
Car Rental
“The team at this Hertz location was awesome! They went above and beyond to help me get my vehicle. They had to go all the way to the airport to get me a car. They were extremely nice and provided fast service.”
“I’m very grateful with the four ladies that attended me, first Zee gave me all the information about my rental, very educated, polite and help me with all doubts, Zay help me with issues about the inspection document of my rental due a issue on the Uber apps, she help me and supported me with patience and call Uber to resolve my problem, Nicole help me with the Florida registration document, was nice, explained me every doubt and resolve it, and I want to thank Ashley to answer all my doubts about my rental, it’s my first time doing Hertz and I’m very satisfied, sometimes people got mad because there is no cars, but it’s not the team fault, Uber only schedule you to pick up a car but sometimes there’s none, and another issues it’s because glitches on the apps”
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“I wanted to express my most sincere appreciation to Beyer Subaru, Franco De Oliveira and Pete Bader for their dedicated and supportive work during our trade. Franco has the friendliest and most supportive attitude that is demonstrated form second one of the enquiry process. Zero push, zero gimmicks or tricks. I am giving high marks for this dealership for their dedicated work.”