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November 2023 by Julian Borrelli
Very organized clean goodwill. With one of the bigger selections of men’s clothing, I’ve seen iso far here.I would definitely recommend coming and shopping
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November 2023 by Mazhar zia
The manager Carol in Alexandria is most arrogant lady I have ever seen ..don’t know her job and asking customer to keep quite .she is horrible person to deal with not even know how to speak
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September 2023 by Shervonne Smith
Very nicely organized, clean, and the staff is always willing to help.
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July 2023 by Josh Manges
Awful Goodwill. One of the new ones. Clearly they don’t stick this store with anything if value. All that stuff is sold online. Prices are criminally high for second hand donated goods. This particular Goodwill has the worst toy section I’ve ever seen in any Goodwill ever in the 30 years I’ve been visiting Goodwill. I will not ever be returning here.
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June 2023 by Dominic Bumbaca
Goodwill of greater Washington makes thrifting fun. Stores have good turnover so every week there new stuff to see.
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April 2023 by Marissa Rojas
Horrible! I found a purse I liked, but apparently there was no price tag. I was told they can’t sell me the purse because it has to go back through “processing” over the next 24-48 hours. Are you serious?!! Then I asked if they could hold it and was told no. How are you in retail if you are not selling goods and don’t have the systems in place enough to make adjustments quickly so the consumer can make a purchase. The “manager” was also very rude. Do not go, you might not be even able to purchase goods!!
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April 2023 by Joy Driver
This Goodwill is one of the most organized stores that I have ever visited. Love the fact that they organize and tag the clothing by size making it so much easier to find.
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March 2023 by Shay M
I haven’t been inside to shop, but the folks at the drop off today were beyond rude. I think I’ll make my way a little further to the Salvation Army drop off next time. The folks there are helpful and courteous.
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February 2023 by Em R
Very clean location and nice staff. There is always something to be found. I did notice that they have increased prices at Goodwills and that’s a little disheartening, but if you are lucky to get something that is on sale, you most certainly get a good deal.
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January 2023 by Taphoto2 Instagram
Prices have gotten outrageous. $12 for a dress you can get for $5 at Walmart? $6-7 for tops that are a $1??? I know this pricing comes from higher ups, but they're only going to hurt their store employees in the long run. This isn't thrift anymore, it's theft.Don't donate to Goodwill. They're a reseller now, not a charity.Clean store and organized, but that's the front workers, not corporate working hard on that.
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December 2022 by Jennifer Bowling
Overall this location is good. The clothing is organized and hung nicely for customers to view. The staff was great!! They greeted me and I felt welcomed. Overall this is a good spot to find treasures.
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December 2022 by Joanne R.
They took boxes from my trunk that they were told were not meant for donation. Shame on them.
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November 2022 by Shelley Kaufman-Young
Great selection, helpful staff and even better price for exactly what I needed.
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October 2022 by Helen Michie
4.5 Stars today. October 2022Well organized and good presentation of many categories of merchandise. I bought two pairs of women's slacks for under $10. I complimented Sales Associate Paris about how easy it was to find what I was visiting the store to find. I loved that they had a separate rack for children's Halloween costumes. I liked that there were clean changing booths to try on clothes.
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October 2022 by Michael Kirsch
We have been coming to this store since it opened earlier this year, but it has changed a lot. We often come half hour before closing time (due to work) without any issues and left before the store closed. Our recent experience was terrible. An older lady associate followed us around the store making sure we didn’t make a mess and blocking our views on the shelves. We are both adults shoppers here. About 10 minutes before closing, the same associate told us we had to go if we are not buying anything. We work retail as well and understood they had to go home, but audacity to tell us we need to leave left us disgusted and angry. Goodwill was once good, even due to price increases we still came back - but unsure now due to this experience.
