Extra Space Storage on 5765 General Washington Dr in Alexandria, VA offers a top-notch storage experience with a wide selection of units, including climate-controlled and wine storage options. The facility features exceptional security, ADA compliance, elevator access, parking spaces, and convenient freeway access, making it easy for customers to find the right storage solution. The staff is known for their helpfulness, professionalism, and transparency, ensuring a smooth transition for new customers and ongoing support. Many reviews highlight the facility's cleanliness and the attentive management, particularly mentioning a manager named Ken who is praised for being accommodating, efficient, and quick to assist with any issues. Customers appreciate the ease of setup, especially during transitions from previous storage providers, with staff providing clear communication and support. While some customers mention that rates can increase significantly over time and may lead to cancellations, they acknowledge the company's transparency about rate changes based on economic factors. Overall, Extra Space Storage is recognized for its professionalism, cleanliness, and customer-focused approach, making it a reliable choice for self-storage needs in Alexandria.
Great clean location with great services, Ken was very professional and helpful, highly recommend.
January 2026
Great customer service, and very clean facility. Would definitely recommend
December 2025
I had a great experience with helping move out storage. This young lady her name was Samara helped have a great experience and an extra space storage fan because of this great customer experience.
