Lowe’s for all of your home improvement needs. Located in Alexandria, VA, Lowe’s Garden Center offers a wide range of gardening supplies, appliances, paint colors, and patio furniture. The store features a clean, friendly environment with helpful staff, especially in the gardening and plant departments. Customers appreciate the knowledgeable and patient employees who assist with finding specific items and provide useful advice. The selection of gardening items is impressive, making it a popular spot for plant enthusiasts. However, some customers have experienced difficulty reaching customer service by phone, and availability of certain parts, like stove pipes or fireplace components, can be limited. Despite this, in-store staff often go above and beyond, helping customers with their purchases and searching for items. For example, one customer was assisted in finding a lawn mower and experienced excellent service from a young staff member. Overall, Lowe’s offers a good shopping experience with friendly staff and a variety of products, making it a convenient choice for home improvement and gardening needs.
Unfortunately, everything we have bought from here lately has been damaged or didn't work as expected.
Examples: the garden soil we purchased was full of mold when we opened the bag same day. The black mulch immediately lost its stain after watering plants.
February 2024
The Lowe's store itself is good, but trying to get a hold of their customer service is extremely difficult. I spent a week trying to confirm a delivery, going back and forth, with corporate and the store. In the end, I went in, got a hold of a manager who helped me solve the logistical issue.
April 2023
This store is very thinly staffed during weekdays. You have to wander around and hope to find someone. It's also impossible to get anyone on the phone for existing orders. I'm back with Home Depot.
