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March 2023
I scheduled an apartment tour was disappointed with the customer service. They attempted to make the entire tour electronic which would seem convenient, but instead I was unable to open the apartment door because I was given an incorrect access code and the door could not be opened remotely. Absolute waste of time.
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February 2023
Hussein (leasing agent) was great. Helped me with all my questions and helped me upgrade my floor plan. Really pleased with our move and super happy we chose Newport Village.
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February 2023
I'm giving the complex and management 5 stars 3+ months post move in because they have been able to accommodate my needs and complaints. I came from a very awful complex in the surrounding area and have higher expectations for UDR management. So far they have impressed me with their prompt service and complaint resolutions.