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November 2025 by Paul Ervin, Jr.
A family atmosphere. Wit a very helpfull and attentive staff.
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November 2025 by Steve Buchanan
Very helpful people
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October 2025 by N. MT
Great place but on the expensive side!
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October 2025 by Michelle Sague
They have very helpful employees.
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October 2025 by Jim Sample
Wonderful and nice people. Has just about everything you would need and is so much better organized than any of the big boxes. Go here first always.
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October 2025 by Marc Dyer
Staff are really helpful! One employee (sorry that I didn't take note of her name) helped us for several minutes, until we found the right ceramic pot that would work well as a bird barg. 👍🐦
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October 2025 by Susan Riegerix
My visit was the middle of the day.The middle of the week, with plenty of workers there. After inquiring about a grill for traveling. I was not able to get anyone to assist with opening a box to look at a grill that was boxed and up high. Terry, was asked to assist with getting a box down and opening it.And he was quite reluctant to assist.And had a smart mouth on him that slapped the box and said, what do you need to know that the box doesn't already have on it. Then, he proceeded to try and be funny by saying that he doesn't speak french.Since there was french wording on the box and tried to make a fun comment about that. The whole time i'm thinking that my lunch hour is trickling down without help.
After his little behavior and show, I went ahead and said, you know what? Forget it.Thank you for your time, and I turned to leave and then he started falling over himself to offer all kinds of assistance that he was not offering minutes before.
I will not be back to this location.And I will make sure that my family does not use this location either.
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October 2025 by Jeff E
I've shopped here a number of times over the years and their selection stands out as does the staff. Particularly good place for harder to find stuff that the big box store might not even carry.
However, today's review is really about 2 guys working there around 2pm 10/21/25. Management take note.
I had car issues and was across the street AT the traffic light trying to start the car.
In my worried mind I neglected to get these two guys names but I hope management can determine who by the time it happened.
Anyway, the one guy saw me, went in and got another guy and they pushed me a full city block so I could park out of traffic.
To make my luck even better apparently one of their store contractors was across the street and offered to jump my battery! Got me going and made it home!
Lol, trouble to follow with the car I'm certain but Kudos to all three of those gentlemen who went out of their way to help a total stranger. I'll stop by sometime and thank them in person (again).
My experience is that the type of people like I've mentioned are working in the hardware store so your unlikely to get attitude or just lame workers when you go in to find something and, of course, your keeping a hardware store local to Old Town with your business.
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October 2024 by Jack Cunnane
Excellent customer service. Special thanks to Neal for expediting my grill set up this weekend in time for my Daughters housewarming.
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October 2024 by Jose Luis Mora Poveda
Very delicious, I liked everything
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September 2024 by patricia butler
Every employee wanted to help. Amazing staff
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September 2024 by Nate Byrnes
Convenient and friendly.
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September 2024 by Daniel Jarvis
U-Haul rental but seems to have everything. Right in the heart of Williamsburg.
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August 2024 by D
Staff knows exactly where the most random things are and basically everything in the store. Makes for being in and out which
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July 2024 by Todd Harris (Papa Bruce's BBQ sauces)
Every time I go to this store the employees are very nice and helpful. I never see them get discouraged with any of their customers or with me when I ask a lot of questions. There is a wide variety of products sold here, and I could be in this store forever, just looking around.
