Ourisman Automotive of Virginia is praised for its excellent customer service and knowledgeable staff. Reviewers highlight Brian's helpfulness and respectfulness, making him a recommended contact. Marcus brings a sense of humor that makes the car-buying experience enjoyable, even for those who typically dislike dealerships. Mike Powers and Armin Bojku are noted for their professionalism and helpfulness, providing a seamless process for ordering vehicles like the Bronco. Additionally, Jeff in the service department is recognized for his expertise and professionalism. Overall, the dealership is commended for creating a positive and supportive environment for customers.
The Service technicians are very professional, courteous. Very pleased with their services except once when I had to have them re-do my front brakes. Radiator replacement was done exceptionally.
January 2024
From the start Brian was excellent to both my kids and I. He was very helpful and respectful every step of the way. I would definitely recommend asking for Brian when you go here! Thank you again.
June 2023
Marcus was great to deal with. He has a great sense of humor and our easy back and forth set the stage for a good experience at the dealership… and car dealerships are usually not my favorite venues. Who would not like dealing with Marcus?
