PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online to meet the needs of a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up their items at local stores within two hours. Many locations provide additional services such as dog training, grooming, pet boarding, pet daycare, and adoption programs. Customers often praise the helpful and friendly staff, who go out of their way to assist with questions and provide expert advice, whether it's choosing the right pet food or getting grooming services. The grooming centers are appreciated for their professional staff and quality services, including nail trims and grooming for dogs, with walk-in options available. Some reviewers note that lines can get long at checkout and suggest adding more associates during busy weekends. While the store locations are generally well-stocked and organized, a few mention that larger or more stocked stores would be helpful, especially when certain items are out of stock. Overall, PetSmart is recognized for its convenient services, helpful staff, and wide selection of pet products, making it a popular destination for pet owners seeking quality care and supplies for their pets.
Employees at this PetSmart are friendly and helpful. I am always able to find what I want at this location.
February 2026
Didn't have the plant spray I wanted but definitely had good customer service!
February 2026
Dawn got me all set up with reptile care, she was very informative and made sure I got a great deal on my equipment. She clearly loves all the reptiles at the store!
