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January 2024 by Jam Perez
I've been PNC customer for years! I never have any issues with this bank. I have done many transactions at Duke St branch and every time I had a wonderful experience. Fast and easy. I recently open for first time a business account and Mr. Noorani explain me everything. It was a very pleasant experience! He even found a mistake on my LLC and helped me to figure out the solution! It wa not part of his job but he helped me anyway and I was able to fixed it.I'm happy with the service.
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December 2023 by Eli Kramer
Had a great experience here. Emilie was very professional and friendly!
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October 2023 by Tony and Dary
Excellent service. Really recommend Shahin Noorani. He explains really good about all inquiries of pnc needs. Thank u for giving a really good costumer services.
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October 2023 by Marvin Serrano
They are the best, they have a amazing costumer service especially Shahin Noorani
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September 2023 by Raymond MacDonald
Matt really helped me out. I lost my ATM along with my other stuff because I am blind and can’t even read my own mail. Matt got me going again. Thank you
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May 2023 by K-m 23
Worst bank I ever had in my life
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April 2023 by Carlos Dennis
Great branch, great customer service. I never wait when I visit them. Always in and out in less than 5 minutes. They’re very nice to people while also being professional, and the best thing in my opinion is they do it all with a smile. The only thing I wish was different was they had maybe one more teller to help costumers, but Alison took care of me and she was amazing, friendly and a joy to talk to !!!I will definitely come back to visit probably in the morning time when it’s less busy. Love this bank. Thanks for all your hard work :)
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August 2022 by Phyllis Patch
Friendly customer service employees and fast
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December 2021 by Mamime Two
Pnc is a terrible bank in general and that is for sure, but this location never fails to disappoint people. The people that works their will go extra mile to make everything difficult. Thank God this is not my main bank. I just have it to withdraw money because they have a location near my house
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June 2021 by Travis Slater
Service members go to Navy Fed. This bank isn’t worth your time. And everyone else be cautious with what you’re signing up for. They make it sound like you need thing when you really don’t and ultimately will cost you more in the end. Ask questions and ready all the small print. And the company as a whole has terrible customer service.
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March 2021 by Jessalyn Crossman
I do not recommend this bank. I have had a PNC account for 10-15 years now and therefore chose to use PNC for an auto loan last year. When we were at PNC to open this loan, my husband and I discussed whether he should be on the loan with me (this conversation happened in front of the PNC rep who was helping us with the loan). We decided to put both my name and my husbands on the loan. Months after everything was processed PNC sent me a letter saying that I need to change my car title so that my husband and I are both on it (it currently has my brother and I on it). My brother and I don’t live in the same state and I called PNC to ask them how to change the loan, as I can’t change my title. I told them I was never even informed that the loan had to have the same names and the title. They took no ownership of this and refused to do anything at all to help. I went to the branch to discuss how to change the title and was told that they don’t know anything about it and can’t advise me on what steps to take. Unfortunately it has now been 15 months now and my husband and I have decided to hire a lawyer to help us with PNC. It is so unfortunate that this is happening with a bank I’ve used for so long. I’m sure there are many great employees here who are very knowledgeable and helpful, but I absolutely would not recommend using them for any sort of loan.
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June 2020 by Stephen Cook
I had an issue, but the bank manager called me and we figured it out.
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December 2019 by Kiyara Smith
One Of The Bank Tellers Hung Up On Me While I Was Asking To Be Transferred & The Bad Part Is I Wasn’t Even Being Rude I Was Literally Just Stating That They Kept Sending Me To The WRONG Thing. When I Called Again And Asked For A Name & Manager The Only Thing The Man Could Say Was Oh No Ma’am Didn’t Even Give Me A Name SMH .
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August 2019 by Jeffrey Ladrae Williams
t to the Duke Street branch today and had Sara Shekarabi as my banker. She was kind, sweet, amazing and very thorough. She even was personable and easy to talk to and answered my 100 questions :) She was refreshing and I truly do enjoy her! I just wanted to share how amazing she was.
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July 2019 by H Z
Today I went with my mom to do the notary in this location. The lady name Sara shekarabi was so rude and refused to do for us because I don’t have an account with them. So she said she can’t verify my signature even with my ID. It never happened to us whenever my family go here for notary something. My parents have been PNC more than 20 years or more than 20 years, and this location we only go every time. Everybody know us very well. The other two managers working in this place long time, every time we went there, they do it for us immediately. They said as long my parents have the account here, it should be fine.