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September 2025 by Dre G
This is a great friendly neighborhood location. I had a concern about a package that kept being delayed so I stopped by this location just to ask a question about it and one of the employees named Neyda assisted the best she could and just her taking the time to hear my concern eased my mind and let me know the package should be there soon and explained the process of how sometimes things happen at the package facility or the drivers. Later that day my package did arrive like she assured me and i even had to call back to just thank her for the listening ear and great customer service.
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August 2025 by Tavor Sondheimer
We have used this UPS store for years and have always had great experiences. Neyda, in particular, has been so helpful with all our notary needs!
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August 2024 by Laura Ribera
Very helpful store. I sent a package from Va to Dallas tx and the representative was extremely helpful, he made sure my package was secure and put extra tape so it wouldn’t open. Made a return to Amazon and sent it with this store and the representative this time was also very helpful. Quick and easy!
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August 2024 by NLR
Helpful staff!
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August 2024 by Jose Orellana
Avoid this location!!!! Horrible customer service. Came here to drop off a package for USPS as this is acceptable at most UPS locations but not this place.When asking to speak with a manger I was told I couldn’t, very unprofessional.
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August 2024 by Shellie Perreault
Almost $4.00 to print 1 sheet of paper....
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August 2024 by Diana Guzman
I would give this store 100 stars if I could! The owner of the store, Ms. Ke, personally helped me with a huge print job I needed done for my church. I am obsessed with how amazing the poster came out. 1000% recommended this store for any kind of print jobs you need!
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July 2024 by Damon Brown
Worst ups experience ever. Had an amazing return and they wanted me to buy a $19 box to put it in. Whole Foods is so much better and doesn’t try to upsell you . The girl was really rude about it all too. Which made it even worse.
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July 2024 by Clese Elaine Erikson
Neyda and Chiachi went above and beyond to help me get my posters printed on time for a conference. Neyda was so easy to work with and did everything possible to accommodate my last minute request with grace and professionalism.
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July 2024 by Ryan Fortney
Really friendly, quick service. We will be back!
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July 2024 by A A
Neyda went above and beyond to assist me the day I had a large delivery! I appreciate every week that I come in, she greets me with a smile and is always welcoming. The store is very busy but she listens to my needs and works hard to accommodate the request I make! Thank you so much for the consistent and excellent customer service !
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June 2024 by David Gooder
Just had an amazingly bad experience at this store. Previously, I have had good experience there but not today. I ordered some wine and had it shipped to the UPS Store as is an option. The app showed it as delivered on the 23rd. I went in on the 24th and I was told it wasn’t there but is was common that drivers show the package as delivered but don’t deliver it until the following day. They said they’d call me when it was delivered. They never did so I went in today, the 25th. At first they couldn’t find the box, but then they finally found it and pronounced that it would cost me an additional $25 delivery fee to receive the package. I have never had this happen before and use the service frequently. They said there was a new owner and that this was a new policy. It was never disclosed at the shipment end, however, the sales girl provided the terribly helpful explanation that, well now I knew because she was telling me. If it had been my employees, I would have had them waive the fee and just tell me about it for the future. But that’s not what happened. I won’t be using that location again and will certainly tell the shipper about the terrible customer service experience.
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June 2024 by Kevin
Kevin is grear! Store is always very helpful and friendly.
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June 2024 by Bethanne Miller
super friendly staff, she was very knowledgeable and easily guided us thru the notary process and fingerprinting! very worth it to get everything done correctly the first time! great service
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May 2024 by A S
Neyda’s customer service is 10/10. She was so helpful in getting my fingerprints done correctly. Such a pleasant and easy experience thanks to her. She’s the best! five stars!
