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March 2024 by rabi jnawali
Poor customer service unprofessional and lady very rude attitude now I read ur reply but she is totally lie I do not recommend any body this store
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March 2024 by GH From Alexandria
Disappointing customer service. Two young ladies were anything but helpful. Asked how much peanuts were and answer was "I don't know, check the bag." Complained about box not being sealed when I came to see how much additional packaging would cost. Sad because the previous experience with this store was great.
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March 2024 by Verlette Mitchell
It's a one stop shop for any personal or even small business needs. Shipping, shredding, copying, etc.
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February 2024 by J.C “NotYetOld” M
I have been using this location for years for all my shipping needs and never have a problem. Nothing has ever been lost returning to Amazon as has been done with other locations. The people here are friendly, expeditious and professional. I don’t know why people are giving them lower scores because they are great!
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January 2024 by Tiffany N
If you liked to be nickle and dimed, this UPS Store is just for you! They want to try to charge $3.39 just to LOGIN to their computer and then charge $1 PER PAGE to print! Yep, read that right! ANY OTHER UPS Store in this area, you can email the store email and they will print it for $1 for the first page and 25¢ for each page after that... I would NEVER step foot in this UPS Store for ANY of my shipping needs, print needed or not. That is absolutely INSANE for ONE piece of PAPER! Hope these people can sleep at night knowing they are ripping people off...
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January 2024 by edris yar
Worst Place they talk like Robot. Even A Small tachnical Question they cant help its written there no manners، racist if u r muslim Or asian dont go there. They call me Crazy while Talking with eachother they were high
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January 2024 by Sharon Blondeau
This is my « go-to » UPS store since 2010 when I moved into the neighborhood.It is Convenient to Mount Vernon, has good office hours, and easy in and out parking available.They also have full service copying and computers available to assist with document scanning and retrieval.I have consistently had great service here for many years, and my shipping/ copying/ document handling expectations and needs have always been met.
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December 2023 by Nico Я
Poor customer service unprofessional and rude attitude :I got charged 3.39 for printing 1 page.VS Fedex quicker, cheaper and friendlier than here.Not coming back here.DONT WAIST YOUR $ NOT WORTH IT
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December 2023 by B McH
Love this place! The service is great, and the employees are friendly and courteous.
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October 2023 by Shawn Duffy
Incredibly helpful staff and great service! I came in with 70 sweatshirts to send to 70 different people all over the world. Andres, the manager, helped me bag all of the sweatshirts, organize them, and ship them out while multitasking with other customers. Outstanding service!
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August 2023 by CJ U.
The store at Fort Belvoir is great The woman is friendly, efficient, and gave me a box, let me use my own tape s I would not be charged.
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July 2023 by Kitty St. John
This is the best UPS store in Alexandria! It is easy to find right on Route 1 near Fort Belvoir and Andres and his staff are professional, cordial, and very helpful. He took good care of a package I was returning. I know where I will be headed next time I have a mailing need, how about you?!
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July 2023 by Emme P.
This place is horrible. The customer service is nonexistent, the cashiers are rude. And tonight they decided to close early. I arrived at 6:59 and the door was locked and they refused to open it. Your hours clearly say 7 PM!
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April 2023 by Reina M.
Poor service, employees are rude and unresponsive. Not a single welcome or smile. Bad experience
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March 2023 by Hamza Hamou
I’ve been a customer there and have a mailbox with them for 6 years now and they have the best customer service and they are super friendly and professional :)