Verizon

Most Recent Comments

• June 2025 by Stephen N
  I went in for my pickup. It was a quick and smooth. No hassle whatsoever
• May 2025 by Marian Chandler
  Great customer service. I was there when the store opened and was in and out in less than five minutes but unfortunately didn't get his name.
• April 2025 by zoe layla
  For the life of me, I cannot stress do not go here. Phillip is unaware of attention to detail and fully disclosing prices and contracts. Fees are fees after I have explicitly asked upfront for charges and nothing was stated. I am still continuing to pay. Overall do not recommend.
• April 2025 by Vik Singh
  Great location, Great people, and Great Promotions. I love my new device with my new tablet and watch. Thanks for offering 5g home internet it is very beneficial and cost efficient. Ya are awesome. 👌
• March 2025 by Paige Victorine
  Went in to ask about my options for a trade in I did the week prior. The woman who “helped” was incredibly rude. She asked us where we purchased the phone twice after I answered her the first time, and then looked down at her iPad and told us we had to go to a corporate store. She never looked back up. I had to ask where one was located, and she said nothing else after rudely answering the question. It was completely unnecessarily aggressive and we were out of the store within 2 minutes. My husband and I were stunned and so confused by her hostility.
• December 2024 by Darius Weaver
  Went here today to ask about an extender for my Fios WiFi. Walked in and told the lady I wanted to see about getting one and all she would do was hand me a slip of paper with numbers on it to call. She said they don’t do any Fios in that store even though on the window outside it says “FIOS is here !”🤦🏾‍♂️. I can tell she just wanted to get back on her phone ASAP. Like she literally didn’t offer to look up my account or nothing. Just we don’t do that here and handed me some numbers. Terrible service
• December 2024 by Joey Prather
  Terrence took great care of me. I had some issues with my trade-in and he helped me sort it all out. I appreciate his quick solutions and positive attitude!
• November 2024 by Mark Sandoe
  Unable to help.
• October 2024 by Helen Michie
  Good customer service over 4 visits
• June 2024 by Margitta Hanff Potts
  This is an awful store. Everytime I come here they are uppity and downright rude. No explanation as to why it is taking forever for me to turn in my old phone. Apparently Phillip made a mistake, now I have to sit around and wait. No communication. No “please have a seat while I figure this out” just left me standing there. . Next time I will drive out of my way to get better service. I’ll also just go to the Apple Store to buy a new phone at least they’re nice to their costumers.
• May 2024 by Jafar K.
  Horrible Customer service , Had some questions from customer associates over there about my phone upgrade but Store manager is so aggressive and wouldn’t let her to answer by interfering. Finally decided to not deal with this store because of store manager. Hope the management will see this reviews and provide some training classes for the store manager.
• May 2024 by Greg
  Generally not helpful or attentive staff. I did speak to some helpful associates before. One gave me some very promising info but when I went home to research it, the info was not true though my in-store experience may have differed (regarding trade-in price), though it sounded too good to be true.
  
  You can walk in and get no help. Typical experience all around though with regards to prices in-store. Overpriced items and selection of only the newest tech, which is fine but definitely not a great value. If you can buy online, you won't get biased into making any bad decisions.
• April 2024 by Rodrigo Lazo
  Terrible Experience in this store . No idea why I keep coming back for help here, maybe because is the nearest store around my house and over and over I keep getting bad attitude unrespecfull treatment and terrible service .
• April 2024 by Veronica Flow
  Worst verizon!!! I came today to just load Data from one to my new device I got from my Verizon rewards. Lady at the desk has a bad attitude . Don't come to work if you don't like doing it .
• April 2024 by Virginia Crump
  The store manager is aggressive and you can tell the other two associates are done with his nonsense. I went in because the phone I ordered came with the wrong case. Also not all of my data transferred and I asked the girl I was working with what I may have done wrong. She advised to hook up to wifi and retry and it worked! Jermani was her name, super helpful! She exchanged my case for me there was a $10.00 difference I gladly paid. The manager immediately bum rushed after my transaction telling me I had to pay 29.99 for a transfer of Data! I told him to kick rocks and walked out. I then called Verizon directly to make sure I was not charged. Poor Jermani just trying to be helpful will likely have her hand slapped cause they didn't collect the 29.99 after I just dropped $1200.00 on a phone an accessories!