Verizon offers a convenient store location in Alexandria for all mobile, 5G home internet, and business needs. Customers appreciate the helpful staff, particularly the manager and team members like Terrence and Eli, who provide excellent service and quick solutions. Many reviews highlight the positive experiences with trade-ins and international service assistance. The store features great promotions, and customers enjoy the benefits of 5G home internet. Online ordering is available, allowing for easy pick-up or delivery options. While service is generally fast, customers are advised to check their plans and receipts for any additional charges. Overall, Verizon is praised for its friendly employees and beneficial offerings.
Went for an in store pick up on a new iPhone, after taking it out of the bag I noticed the box was stained and all dirty, on a new iPhone, they said it was because it was rubbing against the iPhone 17 boxes… ridiculous
July 2026
Great customer service. Have an appointment. Expect to have to wait past your appointment time, because staff spends the time necessary to finish with the people ahead of you.
April 2026
Recently visited this location and had a great experience, thanks to Everett. I came in needing help with a few things, and he handled everything efficiently while staying patient and professional throughout. His customer service really stood out, I truly appreciated the help!
