Advance Auto Parts offers automotive products and free store services like battery testing, installations, and engine code scanning. The store receives mixed reviews on customer service. Some staff members are praised as very professional, knowledgeable, and helpful, with specific mention of a night shift manager who provided hands-on assistance. Other reviews state the customer service can be super lame, with staff described as slow and inattentive. Customers report good service for help with wiper blades and battery replacements, where staff knew exact solutions. However, some store assistants have been noted as not knowing how to find the right products. The business provides free installations with purchase and a loyalty program for discounts.
Mike quickly diagnosed and replaced my car battery. He and his team were friendly and helpful, and they didn't try to upsell.
March 2026
Only giving 5 stars because Emad Hassan was so sweet and very helpful. His customer service was amazing would highly recommend Emad for assistance, but the white people that work there were very rude!!
November 2025
Stephen stayed late and helped make sure I was able to pick up the parts I needed before going on a road trip. Excellent customer service.
