American Eagle & Aerie Store in Arlington, VA, located inside the Pentagon City Mall, offers a spacious shopping experience with a focus on high-quality jeans and stylish clothing for both men and women. Customers appreciate the store's affordability, especially when compared to brands like J Crew and Banana Republic. The staff at this location is noted for their helpfulness and politeness, creating a welcoming atmosphere. Many shoppers specifically mention the exceptional service provided by team members. One customer highlighted the assistance from a staff member who was friendly, attentive, and knowledgeable about the products, ensuring they found the perfect fit. Another customer praised a team member for going out of her way to check for size availability, enhancing their shopping experience. While some customers noted a limited selection of clothing options compared to other locations, the helpful staff compensates for this with their outstanding customer service. Overall, American Eagle & Aerie Store is recognized for its quality products, affordability, and a dedicated team that makes shopping enjoyable.
Inside the Pentagon City Mall, American Eagle Outfitters is a larger store than others. When you walk in, the left is men's clothes and the right is women's clothes. I picked up two pairs of jeans for $100 total. Compared to other stores like J Crew and Banana Republic, the jeans are more affordable here.
October 2024
I didn’t get anyone’s name but everyone was helpful and polite. Lately it’s hit or miss in retail/ customer service so this was nice.
August 2023
Limited choice of clothing options compared to some other locations but staff is quite helpful and compensates with their assistance
