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“This is a gem of a gift store/ boutique style in Arlington, VA. It’s a must! Unique gifts for all age groups and occasions. I suggest to walk around a few items since there are so many treasures to find!
Paula is amazing and she has quite the eye for the merchandise she chooses to carry at her store.”
“I had an excellent customer service experience. Mary went out of her way to locate a pair of boots I was looking for and arranged to have them sent to me — with no extra fees. That level of care, effort, and professionalism truly made me feel valued as a customer. I really appreciate her help and will definitely continue supporting this brand!”
“The owner is such a sweet lady. She gives you the V.I.P experience each time you enter her store. I would say 1 of the best boutique stores at Pentagon City mall.”
“Such a fun place to shop for gifts or unique finds for your wardrobe or home. Love the statement earrings, bday/baby shower gifts, ornaments, very funny greeting cards.”
“Their products are very unique. Great quality styles and colors. Very few women's XL sizes in the store. Best to order online and pick up at the store. Love the customer service.”
“Excellent service, especially thanks to the Store Manager Tiffany for taking time to suggesting right products, helping with an exchange, and overall courteous service.”
“Nordstrom YOU ARE BLESSED BY SUCH AN EMPLOYEE. She was absolutely beautiful, so sweet, and incredibly helpful. Her kindness and warm attitude turned a stressful experience into something positive and unforgettable. I felt truly valued and supported thanks to her, and I’m so grateful for everything she did. Thanks for reminding me that the real service still exists. sorry if I write the name wrong Zana”
“Amazing Black owned and operated store. Their Clothing designs are like No other, truly one of a kind. The Stores atmosphere was so inviting It just made you want to shop, Especially the music selection with a live DJ on a Saturday afternoon. I will most definitely recommend this store to all of my family and friends. You have made a new lifetime customer. 5 stars ⭐️ & Two thumbs up ????”
“I cannot say enough good things about this location, and specifically its employees. My daughter was there on vacation and left a special item in the dressing room, but couldn’t go back to retrieve since she was with a group. I called and not only did they secure the item (Jerry for the win!), but they also helped facilitate getting my item to a courier service to be delivered back to her before her trip concluded. They were so incredibly helpful and wouldn’t even accept payment for the help — just said he believed in spreading kindness. Please go shop here … and thank Jerry again for me!!”
“Great location, accessible by metro and store is well appointed despite being a bit small. Bryce provided great customer service - attentive and solving problems when items couldn’t be located.”
“Katherine and Thomas were exceptional. I HATE going clothes shopping but they made the experience efficient and enjoyable. I like the brand and the help today was appreciated!”
“X helped us today and he was incredible. he was so helpful and went out of his way to make sure I was able to get the best gift for my sister. Thank you so much Xitlali!”
“Great customer service and clothing selection! I really wanted a pair of jeans and the only size that was left in my size was on the mannequin and the employees took it off of the mannequin for me! Jennifer was very helpful also when I had to return something.”
“Jae had me spending money even tho I was just browsing! Everyone in the store was so warm! Dana took great care of us at the check out! Great people here! See yall soon!”
“Well lit and excellent selection of women's seasonal wear. It's a small shop with one sales terminal so be ready to stand in a line. Staff are welcoming and do their best to give you discounts from current promotions. The store itself runs HOT (thermostat says 78 deg!) because of the many overhead bright lights. So be quick to shop but ready for the checkout.”
“Great clothes for the price. The customer service is great. Love shopping BR style of clothes. However I hate being asked by several sales associate to open a BR charge account. They continue to press even when they are told I have a BR charge account.”
“TLDR: Thanks to the team for helping me sign up for the loyalty program so that I could be eligible for the free gift promotion with a $100 purchase during the memorial day sale.I know retail is not always fun or easy but I really appreciate you both for pushing through that feeling to help me receive the same perks that other paying customers were receiving!Continue reading for the long version of the story.*****Here’s the backstory: I had just noticed the memorial day sale that was going on while walking through pentagon city- all bras were $19. I found an amazingly comfortable bra and decided to get it in every available color and also grabbed a few pair of underwear as well. Unfortunately not every color was available in store so I ordered two additional bras online for pickup.When I came to pick them up I noticed that another guest was checking out and being given an adorable pink tote with her purchase. I asked about how to get the free tote and thats when I found out about the awesome promotion: free gift with $100 purchase. (During the course of the sale I ended up spending a total of $189 including the bras I purchased online)I point out that I’d just spent $100, and was told “ohhhh… that’s too bad…? BUT you can spend ANOTHER $100 if you’d like! ?”And I was like “but including my current pickup I’m close to spending $200 already”“Oh well”, there’s nothing else we can do is what I was told.Me: “What if I bring back my other items and rebuy them?”Store Associate: “Yes, but your total will still have to be $100”Me: “okay”I was also told that the promotion would not continue past memorial day, but when I spoke with customer care, I was told the promotion would continue through the 4th of june.So I went all the way home that day to get my original purchase, unworn, tags still intact, with the receipt, and brought those items back to the store reprocess my transaction.I was again warned that I’d have to pay again for my items after receiving the refund. I assured them that I expected nothing less, and then was asked if I was a member of the loyalty program.When I replied no, I was told “well you can’t get the bag because it’s only for loyalty program members”. I shared with them that I wasn’t previously offered the opportunity to sign up for the rewards program, and they GENEROUSLY offered me the chance to sign up!! Thank you both so much, again for handling my transaction and giving me a chance to enjoy the same perks as your other clientele!I really love the tote (it’s gorgeous!), and the quality of the undergarments here.The style of bra I chose is made from a degradable lace that breaks down 10x faster than traditional lace. It is amazingly comfortable- so much so that I forget I’m wearing it.”
10AM - 9PM
1100 S Hayes St, Arlington
Clothing Stores
“I would like to thank the amazing sales associate Zarah who helped me today. She was incredibly friendly, helpful, and attentive. Her positive attitude made my shopping experience enjoyable and stress-free. The store is lucky to have someone as dedicated and caring as her. This Zara store has a great selection of clothing and offers many stylish items. Highly recommended!”
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“I was dreading my mother of the groom dress shopping until I walked in to Crystal Boutique. I am a size 18 so any dress I tried on made me look enormous and completely emphasized all the most unattractive parts of my body. When I walked in I was greeted warmly and welcomed by everyone. Annick was my glamorous stylist and put me in only 3 dresses. She looked at me and knew what styles would flatter my shape. I just bought a dress that makes my body look as good as it could possibly look. It's elegant and special and I am on the top of the moon!”