Truist is committed to maintaining health and safety by adjusting services at local branches, including teller services through drive-thru lanes only, in-person visits by appointment, and some branch closures. Customers have praised the staff for being knowledgeable, helpful, and courteous. One client highlighted the excellent service received during a wire transaction after visiting other branches. Another customer appreciated the exceptional support from a staff member who assisted them as the last customer of the day. Overall, Truist provides great service and is conveniently located for many clients.
Vida was very nice and helpful with my wire transaction. After going to 2 other branches (ballston and courthouse) both which were unable to help me at all. I then came to this location and finally was able to be helped.
April 2024
I stopped to for a transatlantic around 5:15 pm kidist amare was so nice to accept my as last customer her practicing exceptional customer support determines a great management. Thank you all .
July 2022
The staff here is knowledgeable, helpful and courteous. Great service every time and I’m glad they’re within walking distance.
