Big Wheel Bikes in Arlington, VA, is highly regarded for its excellent service and wide selection of bikes and accessories. Customers appreciate the fast turnaround and honest work of the staff, who are known for providing clear and upfront pricing. The shop offers a variety of services, including ebike repair, e-bike service, and high-end builds, making it a reliable destination for cyclists of all levels. They are also a Pedego dealer and carry a good range of rentals, including carbon race bikes and ebikes, which are popular with visiting friends. Staff members are praised for their kindness, helpfulness, and knowledge, often going out of their way to assist customers, even when a repair isn’t possible. In cases where they couldn’t fix a bike, they offered helpful advice and recommendations for other shops. Overall, Big Wheel Bikes is considered a favorite bike shop in the community—a place where customers feel valued and confident that their cycling needs will be met with honesty and expertise.
Fast service, honest workers. The actual invoice came in lower than the quote. Thankful that they were upfront with their cost and then found ways to discount and give me the best price. Will continue to come back here.
October 2025
my favorite bike shop. nice selection of bikes and accessories for sale. best service dept hands down. from the most basic to advanced high end builds. they do it all. fast turn around. nice selection of rentals also for visiting friends including carbon race bikes and ebikes. a real asset to the community of Arlington.
September 2025
They went out of their way to try to fix my ebike. When it became clear that, through no fault of their own, it was unfixable, they provided me with really excellent advice on what to look for in my next ebike, even though they don't carry that kind of bike in their shop. Just really nice and honest people who know their... read full comment
