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September 2023 by Yasin Elhilo
Chase bank experience horrible convoluted security processes. I give the 5 stars to the girl named Muna. Very professional and a well informed young lady. - Yaze
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September 2023 by nasser sharify
It's nice place very honest customer service experience special Alexandra she is a best and such as respectful parson
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June 2023 by bsvr reddy
This branch had lot of issues , Most of them are not knowledgeable, to open a checking and savings account . After giving all the documents . So disappointed.After finding a parking with difficulty.Bankers service is worst.
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June 2023 by Moustapha cisse
I love this place but the after hour card reader does not work if you want to use the atm
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March 2023 by Darcy Troutman
Truthfully I have a few mixed feelings about dealing with Chase bank, but I'm still giving it a 5 star review because of the excellent work of Jamar James. I was dealing with my deceased mother's estate and I was, admittedly, not the easiest of customers. But Jamar went out of his way to make sure all my questions were answered and all of my banking needs were taken care of - including emailing me to give me status updates. I can't recommend Jamar highly enough. Thank you, Jamar!
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November 2022 by eric vargas
Bank management is super professional (old review from 2019) went out of his way to make sure I was protecting myself from overdrafts and helped with a Budget
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September 2022 by Arley's Journey
I came to open a Checking & Savings accountFriendly and accommodating staff!I was late to the appointment and attitudes were positive and understanding!Special shoutout to Jamar, Aaron, and Bibi for being courteous, patient, and getting it done ?
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September 2022 by Munkhbold Narangerel
Stay away from Aaron Bronstein. Had appointment with him but he did not know what was the appointment for. Was not prepared at all along with no desire to complete his duty at all. Just lazy unprofessional guy who is self centered with big ego.
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March 2022 by William Engelking-scott
It was temporarily closed for 4 business days.
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December 2021 by Cameron Ridgewell
Staff were helpful and got us in to talk to a banker who could help us quickly. Isaac was super competent and friendly I can say I actually enjoyed my time setting up a bank account, and I feel like that's saying something.
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September 2021 by Diana Cerda
Such a pleasant experience with everyone there. Shout out to Armando who was super helpful and goes above and beyond!
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September 2021 by Kyle O'Neill
Very kind, knowledgeable team; helped with and resolved a time-sensitive issue. (Would have gotten 5 stars even if they could not have resolved it as the customer service was great and they were honest about all options.)
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July 2021 by manisa Manandhar
Came here to open joint account. Brianne Tolentino was so nice and welcoming. She helped us to create an account and answered all our questions very politely. Would definitely recommend this place.
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June 2021 by Andrew Brown
Came in here to open a card and the staff were very nice and accommodating! They greeted me and assisted with my questions. Thanks to Alex and Armando for helping me with my banking! A+ would recommend!
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May 2021 by Imran Aslam
Visited the Arlington Branch location for the first time and had an exceptional experience. The branch manager, Sean Holland, personally assisted me and went above and beyond to help me open up my first business checking account. He expedited the whole process while still providing me with useful tips and critical information to make informed decisions. Very impressed by his service.
