Chase Bank
Banks
Hours:
850 North Randolph Street Ste 110 Ste 110, Arlington VA 22203
Hours
About Chase Bank
Chase Bank offers a range of banking services including checking, savings, and mobile banking, with deposit products provided by JPMorgan Chase Bank, N.A. Customers appreciate the helpful and professional staff at this branch. One reviewer highlighted exceptional customer service in updating a business account, praising staff for fixing errors and explaining online banking features. Another reviewer commended a staff member named Alexandra for being respectful and honest. Jamar James received high praise for his dedication, especially when handling complex situations like estate matters, ensuring all questions were answered and providing updates. While some found the security processes convoluted, staff such as Muna demonstrated professionalism and knowledge. Overall, the branch is recognized for its friendly, helpful service and staff who go out of their way to assist customers.
Most Recent Reviews
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September 2026
I always appreciate the kind and caring staff who work at this branch. I came in shortly before closing to open a CD and it took longer than I thought, but they were very cheerful about staying an extra 20 minutes past closing time just to help me.
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September 2025
Shout out to Stephen in the Ballston branch. I had a complex transaction that he handled and went able and beyond. He’s an asset to the Chase team.
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January 2025
Stephen Pauly was TOP TIER customer service. Thank you for the help today sir!
More Comments(43)
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Arlington, Virginia
