“I've only called this company twice to verify claims/get information on my insurance plan (through Kaiser) and I've never had a wait time and the customer service provided over the phone was great. Staff is knowledgeable and answered all of my questions. They pulled up my plan information quickly even though I am no longer a member and they were able to give advice which helped with next steps. No complaints from me.”
“I've only called this company twice to verify claims/get information on my insurance plan (through Kaiser) and I've never had a wait time and the customer service provided over the phone was great. Staff is knowledgeable and answered all of my questions. They pulled up my plan information quickly even though I am no longer a member and they were able to give advice which helped with next steps. No complaints from me.”