Koons Arlington Toyota is dedicated to providing a seamless car-buying experience with open ears and great prices. The dealership boasts a diverse inventory of Toyota vehicles, including the RAV4, Tacoma, and Prius, along with a substantial selection of pre-owned cars. Customers appreciate the comfortable seating, smart safety systems, and balanced powertrain options available in the latest models. Reviews highlight positive experiences with the sales team. Many customers praise the professionalism, patience, and product knowledge of the sales representatives. One customer noted how a representative provided thorough answers to questions and maintained consistent communication during the wait for their vehicle. Another mentioned a salesman's exceptional empathy and advocacy during the purchase process. Although there were some initial communication issues regarding post-purchase concerns, the team responded promptly after escalation and made the necessary repairs, demonstrating their commitment to customer satisfaction. The finance manager also received commendations for making the paperwork process quick and clear. Overall, Koons Arlington Toyota is recognized for its friendly, professional staff and a strong focus on customer service, making it a trusted choice for anyone looking to buy a vehicle in Arlington.
Steve O'Brien and Shereen Legorreta were so great and wonderful and would buy another car from them any time.
November 2025
We had a great time with George buying our new RAV4 hybrid. He was patient and gave us a good understanding of the options. In the end, he got us a great deal on our ideal car!
October 2025
Highly recommended this place and do see specially, Vlad. He is highly professional, courteous and helps on our purchase smoothly.
