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April 2024 by Scarlett
Experience here was great—staff are so unbelievably friendly and have a great energy.
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March 2024 by Nick Bear
Taylor helped me in store and spent about 10minutes showing me around the shop. She gave insightful suggestions on alot of products. She has extensive knowledge on her shop's wares, but also added a very personable touch to how she explained it all. Very energetic and then i saw her working in another store today! 10/10 would highly recommend:)
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October 2023 by Kateřina Jiráková
i came to get some shampoo and conditioner bars, knowing absolutely nothing about haircare products and Jill was super helpful. She explained everything and recommended the best products ever. I just tried it and my hair has never felt better. Not to mention how amazing it smells!!! Thank you again Jill!!
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October 2023 by Griffin Wilson
Love shipping here, everyone is so kind and helpful. The manager Derrell goes above and beyond to make Lush a great place to shop!
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August 2023 by Heather Campbell
JJ was super helpful with picking out new soaps abd made great personalized recommendations! Everyone who was there was fantastic and friendly!
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May 2023 by Kelly Lee
Nebia (i hope I'm spelling his name right) was super helpful. He's so kind and professional! Thank you!
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April 2023 by Tenlin
JJ was awesome and really listened to what I needed today. He gave me great advice when I was looking for a specific gift, and was also very knowledgeable.
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April 2023 by John Kirlew
Rude and unsatisfactory service.I selected pre-packaged relax gift box that had a price tag of $40. When I got to the register the cashier said it was $45. I said the tag says $40 along with every box in the section and the store signage. She & the Supervisor stated that the price had gone up and they had just not updated the tags or sign. So if I wanted it then it would be $45 take it or leave it. I guess this is the new business model price tags do not have to match the actual price. Unacceptable!
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March 2023 by John K.
Rude and unsatisfactory service. I selected pre-packaged relax gift box that had a price tag of $40. When I got to the register the cashier said it was $45. I said the tag says $40 along with every box in the section and the store signage. She & the Supervisor stated that the price had gone up and they had just not updated the tags or sign. So if I wanted it then it would be $45 take it or leave it. I guess this is the new business model price tags do not have to match the actual price. Fashion Center Lush must think they have the monopoly of products. Unacceptable!
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February 2023 by Nicky Smith
This store always has great service & a great selection too. I always stop by Lush when I am in Pentagon City!
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November 2022 by Lee Jahnke
Great staff. Very professional; let them guide you to a selection that speaks to your likes!
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October 2022 by Amy Baird
Just a little heaven on earth. Yummiest smelling soaps and bath bombs. They are just so darling and cute. Plus the staff is so friendly. They even included some samples of soaps on my bag. I love this place. I first visited it in Victoria, B.C. and I feel like it is magical anytime I can visit one.
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July 2022 by Nujma Hayak Wardani
Of course smell it's so nice, it just make me want to stay there longer ? and also have a good costumer service
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June 2022 by Gena Barnhart
Amazing products, so unique. Great customer service. Lots of fun to check it all out. A little pricey but sometimes you got to treat yourself!
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March 2022 by Emery Y
Got here on a Sunday afternoon. The hours says it’s open but it’s actually closed. Disappointing.