-
August 2023 by Carl Newby
Went this morning when they first opened. Was greeted by everyone as I entered and headed to the back for a CD transfer. Was processed quickly and out the door in just 5 or six minutes. I had checked their hours before heading over there and saw a bunch of ancient poor reviews from before the brank changed from BBT to Truist. so, I thought I would give an updated review.
-
January 2023 by Debra Fairweather
This branch has only one good employee who does his best to make up for the lousy customer service provided by his colleagues.
-
April 2021 by monte Jones
SLOWEST SERVICE EVER TOOK 20 mins to exchange bills go else where if you don’t wanna waste time outta your life
-
June 2020 by Joe Hungate
Completely and totally unhelpful. Could not even grasp the concept of a joint check. Try to the branch at 901 North Glebe. Professional, knowledgeable, courteous and Helpful.
-
May 2020 by Jacob Peterson
Lousy bank ? never trust them ..!!??✋
-
December 2019 by Audrey M.
The only thing this branch has going for it is the convenient location on Lee Highway. Inexcusably slow service, both inside and outside at the drive through. The ATM is fine, but if your transaction requires interacting with an employee, prepare for a long and frustrating experience.
-
October 2019 by Frank Zhang
I came in for closing my account but was told that need to wait for the manager to get help with this. Been sitting for more than 20 min and the manager still helping with senior. I understand it might take a while but there is other customer service rep are busy to help other customers.
-
May 2019 by ddinmclean
Made the mistake of going to drive through. Big mistake. What is it with Suntrust? I had to leave the McLean Suntrust after waiting in line and not getting any service. Then at drive through it was like I didn't exist. I thought maybe they closed after I had sent in my deposit.
