We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Banks, in general, are not what they once were. You can't walk in and get the kind of service you used to get. But all in all, Truist has been easy to deal with, and I have never had cause to complain. My in-laws' bank is such a total nightmare, Truist is great by comparison.
December 2019
The only thing this branch has going for it is the convenient location on Lee Highway. Inexcusably slow service, both inside and outside at the drive through. The ATM is fine, but if your transaction requires interacting with an employee, prepare for a long and frustrating experience.
October 2019
I came in for closing my account but was told that need to wait for the manager to get help with this. Been sitting for more than 20 min and the manager still helping with senior. I understand it might take a while but there is other customer service rep are busy to help other customers.
