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“This Budget Truck Rental location stands out for its excellent service, convenient location, and cost-effective options. Having rented from them multiple times, I've noticed that the staff are consistently courteous and honest - never tacking on hidden or unexpected fees. The trucks are in excellent condition; my latest rental had less than 5,000 miles and featured a convenient reversing camera, making navigation in tight spaces easier.”
“Henry helped me today and he was absolutely delightful! He made the whole process of getting a unit very easy and very quick! I would definitely recommend getting a storage unit here.”
“Fawad, was super amazing!!! Knowledgeable and very professional. This organization really need more people like him. Fantastic to have him as a front line leadership role
He showed a great deal of concern and enthusiasm for his work”
“I want to sincerely thank Des and Ms. D at the CubeSmart on New York Avenue in Washington, D.C.
I have had my belongings in storage there for the past five years, and throughout that time, they have been a constant source of support. As I dealt with healthcare challenges and struggled at times with slow or late payments, Des and Ms. D remained professional, patient, understanding, and helpful. They guided me through CubeSmart’s processes and helped me navigate my options until I was finally able to reach my goal: vacating storage unit 1141 and closing out my account.
They have been nothing but professional, insightful, and kind. Their advice, support, and strategies made a difficult situation much easier to manage.
Thank you, CubeSmart, for maintaining such a wonderful, air-conditioned facility with convenient loading bays where customers can easily pull their trucks in, load up, and move forward toward a bright new future.
Thank you, Des and Ms. D. Your kindness and professionalism will always be remembered.
With appreciation,
The Marr Family”
7AM - 7PM
5285 Port Royal Rd, Springfield
Truck Rentals
“Excellent experience from start to finish. The entire team was professional, respectful, kind, and extremely helpful. I especially want to recognize the wonderful lady who helped me on Tuesday — she went above and beyond to make the process smooth, stress-free, and welcoming. Her professionalism, patience, and positive attitude truly stood out.
It’s clear that the employees here work very hard and genuinely care about customer satisfaction. Their dedication and outstanding customer service are exactly what keeps customers coming back to U-Haul repeatedly. Thank you all for your hard work and for providing such an amazing experience.”
“⭐⭐⭐⭐⭐
Outstanding experience every single time! The General Manager is exceptional—professional, friendly, and genuinely customer‑focused. As a repeat customer, I’m always impressed that they remember me and consistently go above and beyond to deliver best‑in‑class service.
It’s rare to find this level of care and consistency, and it’s the reason I continue to come back. Highly recommend this location. Keep up the excellent work!
—Jason”
“Weekends are really busy - be on time for your reservation or else it's a bit more difficult to get your truck. Staff are kind, calm, and helpful though either way, in my experience. They do what they can to help and keep things organized.”
“Wonderful experience, the owner is very nice and the team is prompt, professional and easy to work with. They will pay attention to your budget and taylor your rental options based on your needs. Thank you, I strongly recommend.”
“Was towed into this shop and they did everything to get me back on the road. Dell did a great job getting me going. Service manager was on it as well. Thanks Guys.”
9:30AM - 5PM
5409-A Vine St, Alexandria
Truck Rentals
“Worked with me when I needed some extra time before returning the rental truck. They were fair in giving me a refund for the dolly that wasn't available upon my pickup. I didn't have to argue for about it, even though it was the fault of the UHaul vendor I picked up from. I would use this business again and appreciated their customer service.”
“My experience with this particular U-Haul location, is that I was treated like they value my patronage, they value me as a customer.
I rented a small size box truck to move my personal property to a new place, it was explained to me by the nice and friendly clerk the policy when I return the truck back during after hours but I forgot to use the app system to return the truck doing after hours. Because I forgot the system penalized me $23 dollars, when I explained the situation to Henry who is the manager the following morning, he credited me back the $23. To me that is CUSTOMER SERVICE.”
“Pretty solid uhaul experience! It’s located in an odd neighborhood where it’s a bunch of houses but they’ve all been turned into industrial businesses, so it’s an odd vibe haha! But it was an easy in and out! The guy that helped us was really great. All around a good experience.”
“Staff can sometimes be short which is something they can work on but overall I come to this location all the time because they are efficient. You can tell Tyrone loves his job, he is very hardworking.”
“Best place to rent uhaul trucks & vans. Always available when you need them. Staff very friendly and helpful. They explained everything if you have questions. Definitely will be using them again. Very close to my home.”
“Matt made everything so easy and was incredibly helpful through the process. We talked before the day of the rental as well and he even gave a call the day of to check in to make sure when we were coming. (Obviously their trucks are older and not like driving a luxury car - easy to get over that though and the seat was pretty comfy in my tuck).”
“It was really fast and easy. I was in and out in 30 minutes. The team was great, and gave me some tips on keeping the hitch squared away. I'd happily recommend for anyone needing a hitch installed.”
“Very convenient with many trucks and options. VERY helpful folks that went out of their way to help. They called me proactively to address a potential issue, went back to check on it and called me again to update me.”
“Wow. So much to say about this place.
I have rented from MANY uhauls, and this was far and away the best. The lot staff are professional, energetic, and polite. They are all well dressed and carry a strong brand presence. This location could be a demonstration for business school case studies around a successful business. I was able to witness some of the staff train a newer member (Cardo). I witnessed them taking time to review procedures, and ensure he could accomplish the tasks well. I was initially shocked, as this location follows procedures in a way I’ve never seen of a U-haul facility. They are quick, efficient, and clean. 5 stars to the staff and management of this location.”
“Soudhan is always polite, friendly and ready to help. My company rents a van from E&R approximately 8 times per year, and we have never had a bad experience. It is a pleasure to work with these people. I would not rent a truck or van from anyone else in the DMV if E&R has one available.”
“Honestly a great experience! Moving out during peak season (last weekend of the month) and my equipment was smooth, ready on-time and had a smooth pickup. Tabriel made things easy taking care of my equipment return, would use this facility again.”
“Gloria was kind and helped us out even though we were early and the store wasn't quite open yet.she explained everything very well! She was so kind and friendly! Loved her!”
“When everywhere else didn't have the size of vehicle I needed to take my daughter to college, this wonderful company came through for us. I am so happy I found this place. Nice cars and lovely employees.”
“Brandon Junior was a huge help in our moving process. He was patient, knowledgeable and helpful while juggling several other customers’ questions at the same time.”
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“Great customer service. Folks at the local office in Arlington, Virginia were very helpful. Truck was new, clean, and the rental was easy and efficient. I would recommend and would do it again”