Truck Rental in Washington, DC

“I want to sincerely thank Des and Ms. D at the CubeSmart on New York Avenue in Washington, D.C.

I have had my belongings in storage there for the past five years, and throughout that time, they have been a constant source of support. As I dealt with healthcare challenges and struggled at times with slow or late payments, Des and Ms. D remained professional, patient, understanding, and helpful. They guided me through CubeSmart’s processes and helped me navigate my options until I was finally able to reach my goal: vacating storage unit 1141 and closing out my account.

They have been nothing but professional, insightful, and kind. Their advice, support, and strategies made a difficult situation much easier to manage.

Thank you, CubeSmart, for maintaining such a wonderful, air-conditioned facility with convenient loading bays where customers can easily pull their trucks in, load up, and move forward toward a bright new future.

Thank you, Des and Ms. D. Your kindness and professionalism will always be remembered.

With appreciation,
The Marr Family”

“Everett B. the General Manager made my day. It was a Holiday and if he wasn't there to fix my problem. I would not have been able to rent a truck to help my daughter move out. It was the last day she could leave without owing more money. Thank you, Everett for going above and beyond for my family and I. Many Blessings upon You”

“The customer service was superb! Mr. Rick and his coworkers were absolutely awesome. I apologize that I didn’t get the young lady’s name, but the entire experience was pleasant from start to finish.

I was having trouble with my app, and without hesitation, Mr. Rick jumped right in with his great personality and willingness to help. Even when his computer started acting like my app, he remained patient and positive. The pleasant young lady stepped in right after finishing with another customer and quickly helped resolve the issue, making what could have been a frustrating situation completely manageable.

On my return visit, she just happened to be there again and kindly reminded me of the process. That level of consistency and care really stood out to me.

I truly wish every customer service representative was like Mr. Rick and that wonderful young lady. Their professionalism and kindness made all the difference!”

“I set up a reservation online and when I arrived just before closing, Sophie was friendly and patient. She explained everything, walked me through everything and was very kind. When I was ready to terminate my storage, once again it was Sophie who took care of me. She is a star and a huge asset to this location. Thanks so much!!!”

“I am so pleased with the service at this Avis-Budget! Over the past several months I rented cars numerous times to visit my mother who was ill. Jamie Jones and his staff were alway so friendly, kind, and accommodating. The cars were always clean and ready to go and pick up/drop off was easy. During a rough time in my life, this shop was so pleasant to deal with, even when I was late returning. Many thanks!”

“Excellent Customer Service experience at this location; from the time that I made the reservation (I forget the young lady's name who made the reservation, but she was great)! Ariana did an outstanding job checking me for the pick-up of my truck and then went above and beyond to ensure that I got the right storage unit! The Lady in the storage units was extremely helpful! The General Manager, Cynthia took time to ensure that I was satisfied (it is apparent to me that this establishment has great leadership)! Even at drop-off the truck, Antwone did a great job ensuring that I had all of my belongings and thanking me for using UHaul! Great job everyone - with good customer service being a thing of the past, with so many businesses today, I truly appreciated this experience and at a UHaul - better service than most restaurants that I have recently patronized! Thank you all!”