Bank of America with Drive-thru ATM offers a professional and supportive banking experience. Customers have praised the staff, particularly one employee, for her professionalism, patience, and helpfulness. Reviewers noted that she took the time to listen to their concerns, provided detailed recommendations, and worked diligently to resolve issues, including those related to mobile banking. The bank follows CDC guidelines for cleanliness and safety, ensuring a tidy and quiet environment for clients. While some customers appreciated the prompt service, a few mentioned feeling a bit rushed at the end of their visits. Overall, the positive feedback highlights the commitment of the staff to address customer needs and provide effective solutions.
I am really happy with bank of America specially this location their stuff have helped me with my banking needs, ms Mariya Nazari helped me today with my credit card claims I appreciate her patience.
April 2026
Outstanding service from Qudsia Asadi at Bank of America Broadlands. She took the time to understand my business requirements and provided clear, tailored solutions. Her expertise and attention to detail made a big difference. Easily one of the best banking experiences I’ve had.
February 2026
Ei Sin. Was extremely helpful and knowledgeable. We open accounts with her and as opening my account first time in US was a lot of work and questions, But Ei Sin was prepared to answer all of my questions.