Giant Pharmacy is a place with friendly and professional staff who are dedicated to helping customers. Many customers have trusted this pharmacy for over a decade, appreciating its helpfulness and thorough service. The staff often go above and beyond, such as assisting with insurance payments for COVID tests and providing excellent customer service. Customers enjoy the clean environment and wide selection of stocked items, making it a convenient location for both prescriptions and groceries. However, some recent changes have affected the experience. There have been delays in finding prescriptions, especially with new employees taking longer to process them. Sometimes, prescriptions are not found or go wrong, and customers are not always informed about coverage issues, which can lead to frustration. Despite these issues, the staff, including specific employees who show kindness and attentiveness, remain a highlight of the pharmacy. The pharmacy is also recognized for its efforts in community health, especially during COVID-19, holding large vaccination events. Overall, Giant Pharmacy is known for good customer service, a helpful team, and a wide selection, though it is working on improving its efficiency with prescriptions.
I have been coming to this pharmacy for some time. The staff is friendly, and always works with me to make sure everything is as it should be. Really appreciate the kind, professional staff at this location.
March 2024
Never had an issue with this pharmacy and have been using it for years
October 2023
I'm not sure what's been going on at the pharmacy the last few years, but it seems that often they can't find my prescription (though the automated system had called to say it was there) or something else goes wrong.
