Truck Rental near Ashburn, VA

“My experience with this company was fantastic. The people who work there are incredibly friendly, helpful, and down-to-earth, make everything straightforward, and answer all of your questions in detail. Whenever I called, I usually spoke with Jaime, and at times, Dave. They were both very patient and thorough in responding to my many questions, and were extremely kind. I had to ship my queen-sized bed and box spring, and my work table, which was separated into pieces. They were flexible in allowing me to pre-pack the items (by letting me put some preliminary extra bubble wrap on the table, for my own peace of mind, before they actually packed the furniture). Other places wouldn't let me put anything on the items, which made me nervous about scratches. The men who picked up the furniture were very professional and careful, and everything arrived quickly without any issues. The icing on the cake was that the final price ended up being much less than the original estimate; I appreciated that they were actually genuinely happy that I ended up saving money, instead of trying to find ways to work in other fees or costs. I'd gladly work with them again, because beyond delivering my furniture without any problems, their customer service is top-notch.”

“Great experience!!! I was in and out in a blink. I dealt with 3 different representatives in the process but it felt one single person handled everything. Very professional both over the phone and in person. And, compared to Enterprise and Uhaul, when they take a reservation they actually have the truck there, now imagine that lol.”

“I've used Dulles Logistics for my last two moves. Both times were fantastic. The crew arrived right on time and worked to get everything done in a timely manner.”

“I was able to get a van for rental at the last minute on a holiday weekend after another company could not provide the right size. When I got there, William was nice enough to move his car for me so I wasn't in a busy area, which was incredibly professional of him to do. I also was impressed he was willing and able to help, as he was dealing with an abusive customer as I walked in. I would use this location in the future.”

“I recently had an exceptional experience with U-Haul in Herndon, VA, and I couldn't be happier with their service! From start to finish, everything was smooth and hassle-free.

Firstly, the reservation process was straightforward and convenient. The staff was friendly, knowledgeable, and helped me choose the right size truck for my needs. They even provided valuable tips for packing and securing my belongings.

On the day of pickup, the truck was clean, well-maintained, and ready to go. The check-in process was efficient, and I appreciated the attention to detail in ensuring everything was in working order before I hit the road.

Throughout my rental period, I encountered no issues with the vehicle. It performed flawlessly, which gave me peace of mind during my move. Returning the truck was just as easy, with courteous staff quickly processing the paperwork and finalizing the transaction.

Overall, U-Haul in Herndon exceeded my expectations with their professionalism, reliability, and excellent customer service. I highly recommend them to anyone in need of moving or storage solutions. Thank you, U-Haul, for making my move a stress-free experience!”

“I had a very good experience renting. The truck could have been a bit cleaner, but otherwise I was satisfied with every aspect of the rental. Quick and easy pick up and drop off after hours.”

“I had an extremely positive exsperiance aswell as a positive good attitude from Adriel he was helpful making sure my concerns were heard and put to ease with a nervous move. Also the manager Scarlett was superhelpful seting up and checking my reservation and compleating the u box reservation. Further more there was Monique who origanly set up the u box reservation and her customer service was top notch. Thank you again to the entire team as the puck up/drop off man was exsalante aswell at helping me with drop off and hitch. Amazing team at this location hands down!!”

“A rather large facility. I wanted to retrieve items from my U-Box container. I scheduled a couple of days I advance. So other than figuring out where to find my container, everything else was fine. The container as well held up well and my items were still in place from my CA move. Highly recommend U-Box. U-HAUL is less expensive than the other container providers. Thank you team U-Haul.”

“Sherry has exceptional customer service skill and etiquette at this location. I walked in witnessing Sherry patiently and gracefully informing a disgruntled and confused customer. Although there was also a language barrier between herself and the customer, she was able to help the customer understand the conditions of their storage contract. A great solution was offered to the customer to help them save money. My check-out for my Uhaul was seamless and quick. I rented a van that was clean, functional, and came with modern features. Check-in was also seamless, no issues, and I was greeted at the entrance door and escorted out to return to my car.”

“In and out in less than 5 minutes. Seems like first-come-first-serve even if you make a reservation so I recommend showing up when they open. Entrance 1 (when you first come into the parking lot) was the one you needed to you, entrance 2 in front won't be unlocked, and entrance 3 is on the opposite side of the building.Came in at 8:57 on a Saturday, left my wallet at home so by the time I got back it was 9:30 and there were still plenty of 16' trucks left. Trucks have an included ramp, just big enough for a hand-truck. Truck showed some use but it wasn't nearly as bad as described in other reviews.The 27' with lift gate is for business rentals only, and they only seemed to have one van and very few small trucks. The van was the same price as the 16' so why not go with what they have the most of?”

“Stellar customer service from the bright young man Noman, my truck was clean, given to me as soon as I arrived and I returned it with no problems at all! Would highly recommend this location!!”