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January 2024 by Nicole Rhodes
Wonderful service! Dixon’s got me in 2 days before my appointment when my car was acting strange. Before any work was done they sent me a detailed report with pictures of everything about my car, from what was fine to what desperately needed attention. They made a lifelong customer!
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January 2024 by TYLER FRENCH
Absolutely wonderful people here! Very welcoming feel and the staff goes above and beyond to make sure things are done right! I have zero doubt with the work they do and when I'm told something needs addressed on my vehicle. And if I do have questions they are able to explain why and what the issue is in great detail. I drive an HOUR to get here just so they can work on my vehicles!
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January 2024 by Michelle Pauley
Dixon's always does great work on our vehicles. They're able to schedule us in a timely manner, and they are thorough and communicative regarding their work. The folks who work up front are super-friendly and helpful. I suggest looking for coupons and specials on their website because they are good values.
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January 2024 by Megan Sherwood
We signed up online to have an oil change for our car. We received a coupon in the mail and it sounded like a good deal. When we arrived at the center we were told that we were late for our appointment even though we were not, and I had the text, confirming our appointment. So they ended up taking us even though they said they didn’t have someone to do our oil change. And they completed our oil change and afterwords called me with a huge list of repairs that our car needs from their complementary vehicle check over. There were 11 items on that list. The oil change cost almost $70 and that was including their almost $30 off coupon. I’ve never had an oil change cost close to $100 before. The people at Dixon’s were nice, but I can’t afford to use that place.
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January 2024 by F1nzleft
Great customer care and quick turnaround on my repairs! I called on a Monday morning and they had my Jeep fixed and ready for pickup by close that day. They were very communicative about what was being done before they did it and they did not try to upsell with additional work. I would definitely recommend them and will use them again in the future!
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January 2024 by Sean Murray
I’ve been using Dixon for several years now. Oil changes, Routine maintenance, even vehicle inspections. This past week Dixons Automotive did my vehicle inspection.While it was originally rejected, one of the items was covered under an extended warranty, Austin called and handled all of the communication with the extended warranty company and did so with ease.I am so grateful that he was willing to work with me on both timing and taking care of my car as Dixon’s always does!
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November 2023 by Abby Preuss
We went to Dixon's Automotive last week to get an alignment on our vehicle. The Dixon's team is one of a kind! Any and all questions were answered and they were very hospitable while we waited. Even our 2 year old son had a blast! Between playing at the train table and enjoying a juice box and snack provided in the lobby, he was covered! We will return to Dixon's Automotive every time for our automotive needs!Thank you,The Preuss FamilyService: Wheel alignment
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October 2023 by Mary Cacia Masser
Very nice auto shop. I will definitely make them my auto repair shop. Everyone was so polite and very professional. The waiting area was super clean. They explained everything to me very clearly. They texted me a copy of the complete inspection including photos of everything they found. The work took just as long as they said. They provided me w a detailed print out of what they found and what additional work should be done. Estimates were included.Services: Auto engine diagnostic
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September 2023 by Earl Jones
Dixon's Auto service is simply the best. Jeremy Austin and Crystal, was very friendly polite and professional in working with me.The mechanics are true professionals.they did a diagnostic on my car and went straight to the problem and took care of it. With their high technology equipment you can't go wrong. They use quality parts, give quality service and give a fair price for their professional service. I highly recommend Dixon's Auto Service. Thanks much for your service Dixon's.
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September 2023 by Kim Sower
Dixon automotive was awesome to work with. They got my car in that morning when I didn't even have a prior appointment. They had to order new tires to install and had my car ready for pick up the same day before a long holiday weekend!!! Thank you!Service: Tires
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September 2023 by Dorothy Fox
A year ago on a search to find a mechanic/automotive service establishment I was drawn to Dixon from a flyer in the mail. I called and John answered and it turned out to be heaven sent. I like everything about Dixon. Even the waiting room. They have my support 100%.Services: Auto windshield repair
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August 2023 by Keren Slack Ellis
I had a difficult time this year getting an appointment to have my car inspected. Even my dealership was unable to give me a time that worked with my job travel. Dixon gave me prompt and excellent service. Great communication. I will definitely use them in the future.Services: Air & cabin filter replacement
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August 2023 by J.T.
Went from despair to having a great call and experience so far with Jeremy. Got me in after my car had to be towed, loaner car was available. It’s service like that that makes even a possible engine seize and terrible day a little bit better. Grateful that there are places like this near me. I’ll definitely be coming to Dixon’s again with both vehicles no matter what the outcome.
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July 2023 by Quincy Smith
Dixons has great customer service and all repairs are done in a timely fashion. My rear passenger inner tail light assembly was blown and they ordered the OEM part from the dealership and had my Genesis fixed first thing that morning. I saved three hundred dollars by letting Dixons repair that part. There is no other vehicle service that can beat the quality of service. Thanks and will continue to patron that establishment!Service: Oil change
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June 2023 by Rjt 1000
Coolant fan had failed. First time I’ve used Dixon’s. Everything wonderful. Great communication and repair completed quickly. Appreciate the inspection report that lists suggested repairs/maintenance with pricing so I can plan and budget for those things. Use of loaner vehicle was huge help to me. Will definitely use from now on for all my auto repair work.
