Dixon's Automotive Repair has been serving the community for over 12 years, offering honest and open service to keep vehicles in great shape. As a nationwide Napa Auto Care Center, they provide a 36,000-mile, 36-month warranty on their work. Customers appreciate their friendly and professional staff, highlighting the kindness and sincerity of the team. Many reviews mention the excellent customer service, with staff making customers feel at home and going the extra mile to ensure satisfaction. The shop offers a variety of services, including tire repairs, alignments, oil changes, state inspections, and vehicle diagnostics. Customers often note the thoroughness of the evaluations, with some discovering issues like incorrectly mounted tires, which the team promptly fixed. They also provide convenient options such as flexible drop-off and pick-up times outside of regular hours. The team keeps clients informed throughout the process, ensuring clear communication. Reviews describe the experience as professional, friendly, and efficient, with some customers mentioning that they will return for future repairs. Overall, Dixon's Automotive Repair is known for its dependable service, honest approach, and dedication to making sure every customer leaves satisfied with their vehicle’s condition.
Made an unscheduled visit to Dixon's to address a slow leak in a tire. I was quickly attended to. The mechanic found the problem and repaired the tire. Surprisingly, I was not charged for the service, and even received a cup of coffee while I waited. Very impressed with the prompt and attentive service. Thanks, Dixon!
September 2024
AMAZING!! Simply said they did everything they could do to make sure the customer is happy! With the situation out of their hands they made it work. Every time I call I feel at home. Customer service has always been better than perfect. This place is the model for all service centers. Thanks Dixon’s for everything you... read full comment
September 2024
Good service at a fair price and work completed in a timely manner.
