FedEx Ground is a reputable delivery service that provides reliable and efficient service to its customers. According to the reviews, the company's employees are well-dressed, well-spoken, and genuinely concerned about meeting the customers' needs. The service center is clean, well-organized, and provides individualized attention in a timely manner. One customer had a positive experience with a FedEx Ground employee named Torrey, who went above and beyond to locate and retrieve a misdelivered package. Torrey's actions were in contrast to the customer's frustrating experience with the customer service hotline, which the customer felt did not adequately address the issue. Another customer, who has been running a business in the Northern Neck for 35 years, praised the service provided by Peter, a FedEx Ground employee on the Northern Neck route, stating that all packages handled through PackageOne were delivered professionally and on time. Overall, the reviews highlight the excellent customer service and efficient delivery provided by FedEx Ground, with particular praise for the dedication and care demonstrated by individual employees.
Very bad service! I’ve been waiting for a package that was supposed to have been delivered last Friday. The app is showing that it’s been sitting in Ashland VA since Friday! Why!
August 2025
👍🏻👍🏻👍🏻👍🏻😁😁😁😁💯💯💯💯👏🏼👏🏼👏🏼👏🏼🎉🎉🎉🎉🎊🎊🎊🎊
June 2025
Driver didn’t even attempt delivery on due date. And then I was told that I can’t pick it up myself at the FedEx location. I guess I’ll wait another weekend . . . This is what I get for letting my shipping company save a few bucks by using FedEx.
