The UPS Store #4812 in Glen Allen is a busy, locally owned business that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located at The Shoppes At Crossridge between Mountain and Hungary Road, it is known for its friendly and helpful staff who strive to assist each customer with the best shipping solutions. Customers appreciate the convenience of this store, noting that the team is always working hard, even during busy times, and provides excellent customer service. Many visitors feel welcomed and valued, often mentioning how helpful and friendly the staff is, with some sharing positive experiences such as staff noticing customer concerns and offering assistance. While some customers have experienced moments where they had to figure things out on their own or felt the store was busy helping phone customers, overall, the store is highly regarded for its helpfulness. People also like the nearby location, making it easy to visit regularly. Despite occasional wait times, customers prefer the store for its good service and convenient services.
The lady who works there. She is the nicest sweetest person I’ve ever met there. Not just there. She stands above most all customer service help I’ve seen in a very long time. I think you are blessed to have such a happy well knowledge person working for your store.
August 2026
There was no line, so no wait on returning an Amazon order. That was awesome!
July 2026
Julia saved the day! Stopped here on a whim with a bunch of random returns, and I had made a mistake with some Amazon stuff. Julia was quick to help, switched everything over to UPS drop-off for me, took care of the labels, etc. She was really sweet, patient, and knowledgeable.
